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Dienstleistungsqualität
4
Service quality
4
USA
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United States
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2
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2
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Bienstock, Carol C.
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Reed, Ronald O.
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Stafford, Marla Royne
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The journal of applied business research
3
Fundamentals of marketing research ; Vol. 3
1
International journal of business performance and supply chain modelling : IJBPSCM
1
Journal of marketing theory and practice
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Marketing theory
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ECONIS (ZBW)
OLC EcoSci
33
Other ZBW resources
8
RePEc
3
USB Cologne (EcoSocSci)
1
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1
2002 Sarbanes-Oxley Act : privately-held companies implementation issues
Reed, Ronald O.
;
Buchmann, Thomas
;
Wobbekind, Richard
- In:
The journal of applied business research
22
(
2006
)
3
,
pp. 25-32
Persistent link: https://www.econbiz.de/10003358790
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2
Auditor's responsibilities for investigating and detecting illegal employment activities by audit clients
Reed, Ronald O.
;
Turner, Karen
;
McConnell, Allen
- In:
The journal of applied business research
25
(
2009
)
4
,
pp. 55-66
Persistent link: https://www.econbiz.de/10003873377
Saved in:
3
Estimates of intangible capital in financial statements
Lilly, Martha Sadler
;
Reed, Ronald O.
- In:
The journal of applied business research
20
(
2004
)
1
,
pp. 63-74
Persistent link: https://www.econbiz.de/10001991905
Saved in:
4
Model misspecification : contrasting formative and reflective indicators for a model of e-service quality
Collier, Joel E.
;
Bienstock, Carol C.
- In:
Journal of marketing theory and practice
17
(
2009
)
3
,
pp. 283-293
Persistent link: https://www.econbiz.de/10003867512
Saved in:
5
An analysis of how nonresponse error is assessed in academic marketing research
Collier, Joel E.
;
Bienstock, Carol C.
- In:
Marketing theory
7
(
2007
)
2
,
pp. 163-183
Persistent link: https://www.econbiz.de/10003496619
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6
Question order effects in measuring service quality
DeMoranville, Carol W.
;
Bienstock, Carol C.
-
2007
Persistent link: https://www.econbiz.de/10003540295
Saved in:
7
Technology acceptance and satisfaction with logistics services
Bienstock, Carol C.
;
Stafford, Marla Royne
- In:
The international journal of logistics management
21
(
2010
)
2
,
pp. 271-292
Persistent link: https://www.econbiz.de/10008657798
Saved in:
8
Reengineering a reverse supply chain for product returns services
Bienstock, Carol C.
;
Amini, Mehdi
;
Ratzlaff-Roberts, Donna
- In:
International journal of business performance and …
3
(
2011
)
4
,
pp. 335-352
Persistent link: https://www.econbiz.de/10009409542
Saved in:
9
Consumer acceptance of online auctions : an extension and revision of the TAM
Stern, Barbara B.
;
Stafford, Marla Royne
;
Stafford, …
- In:
Psychology & marketing
25
(
2008
)
7
,
pp. 619-636
Persistent link: https://www.econbiz.de/10003748346
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