Technology acceptance and satisfaction with logistics services
Year of publication: |
2010
|
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Authors: | Bienstock, Carol C. ; Stafford, Marla Royne |
Published in: |
The international journal of logistics management. - Bingley : Emerald Group Publishing Limited, ISSN 0957-4093, ZDB-ID 1034825-6. - Vol. 21.2010, 2, p. 271-292
|
Subject: | Logistikdienstleister | Logistics provider | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Informationstechnik | Information technology | Innovationsakzeptanz | Innovation adoption |
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