Narrow search
Showing 1 - 10 of 31
Cover Image
Analysis of the moderating role of the gender variable in service recovery processes
Cambra-Fierro, Jesús; Berbel-Pineda, Juan M.; … - In: Journal of retailing and consumer services 20 (2013) 4, pp. 408-418
Persistent link: https://www.econbiz.de/10009755354
Cover Image
Factores de éxito de CRM : un estudio exploratorio en el sector bancario español : an exploratory study in the Spanish bank sector
Cambra-Fierro, Jesús; Centeno, Edgar; Olavarría, Ana; … - In: Universia business review : revista trimestral de … 43 (2014), pp. 144-167
Persistent link: https://www.econbiz.de/10010442320
Cover Image
Company image and corporate social responsibility : reflecting with SMEs' managers
Fraj-Andrés, Elena; López-Pérez, M. Eugenia; … - In: Marketing intelligence & planning 30 (2012) 2, pp. 266-280
Persistent link: https://www.econbiz.de/10009570952
Cover Image
Customer engagement : innovation in non-technical marketing processes
Cambra-Fierro, Jesús J.; Melero-Polo, Iguacel; … - In: Innovation: organization & management : IOM 15 (2013) 3, pp. 326-336
Persistent link: https://www.econbiz.de/10010226652
Cover Image
"How does customer perception of salespeople influence the relationship? A study in an emerging economy"
Arditto, Luis; Cambra-Fierro, Jesús J.; … - In: Journal of retailing and consumer services 54 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012238384
Cover Image
Relationship quality as an antecedent of customer relationship proneness : a cross-cultural study between Spain and Mexico
Olavarría-Jaraba, Ana; Cambra-Fierro, Jesús J.; … - In: Journal of retailing and consumer services 42 (2018), pp. 78-87
Persistent link: https://www.econbiz.de/10011826044
Cover Image
Environmental respect : ethics or simply business? : a study in the small and medium enterprise (SME) context
Cambra-Fierro, Jesús; Hart, Susan; Polo-Redondo, Yolanda - In: Journal of business ethics : JOBE 82 (2008) 3, pp. 645-656
Persistent link: https://www.econbiz.de/10003779715
Cover Image
A relational approach of the supply function : extension to the new ventures phenomenon in the small and medium enterprise (SME) context
Cambra-Fierro, Jesús; Polo-Redondo, Yolanda - In: Journal of strategic marketing 17 (2009) 5, pp. 411-431
Persistent link: https://www.econbiz.de/10003916866
Cover Image
Notions for the successful management of the supply chain : learning with carrefour in Spain and carrefour in China
Cambra-Fierro, Jesús; Ruiz-Benítez, Rocío - In: Supply chain management : an international journal 16 (2011) 2, pp. 148-154
Persistent link: https://www.econbiz.de/10009010828
Cover Image
Inter-firm market orientation as antecedent of knowledge transfer, innovation and value creation in networks
Cambra-Fierro, Jesús; Florin, Juan M.; Perez, Lourdes; … - In: Management decision : MD 49 (2011) 3, pp. 444-467
Persistent link: https://www.econbiz.de/10009155509