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Rafiq, Mohammed
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Measuring internet retail service quality using E-S-QUAL
Rafiq, Mohammed
;
Lu, Xiaoming
;
Fulford, Heather
- In:
Journal of marketing management : MM
28
(
2012
)
9/10
,
pp. 1159-1173
Persistent link: https://www.econbiz.de/10009615204
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2
The impact of corporate social responsibility on customer loyalty : a case for two global corporations in China
Lu, Xiaoming
;
Liu, Hoi Wan
;
Rahman, Mizan
- In:
Strategic change : SC ; briefings in entrepreneurial finance
26
(
2017
)
3
,
pp. 251-260
Persistent link: https://www.econbiz.de/10011820036
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3
"Building back better" : the impact of the COVID-19 pandemic on the resilience of the hospitality and tourism industries
Colmekcioglu, Nazan
;
Dineva, Denitsa
;
Lu, Xiaoming
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4103-4122
Persistent link: https://www.econbiz.de/10013413321
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4
How customer "learn" to work for retailers
Cassidy, Kim
;
Baron, Steve
;
Lu, Xiaoming
- In:
Journal of marketing management : MM
31
(
2015
)
17/18
,
pp. 1747-1772
Persistent link: https://www.econbiz.de/10011406190
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5
The world, the web and SMEs : stepping stones across language and cultural divides
Fulford, Heather
- In:
The international journal of entrepreneurship and innovation
10
(
2009
)
3
,
pp. 191-199
Persistent link: https://www.econbiz.de/10003896248
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6
World wide markets and the world wide web : problems and possibilities for small firms
Fulford, Heather
- In:
Impact of e-commerce on consumers and small firms
,
(pp. 151-160)
.
2006
Persistent link: https://www.econbiz.de/10003458777
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7
A conceptual model for the strategic orientation of small firms
Fulford, Heather
;
Rizzo, Alex
- In:
Journal of enterprising culture
17
(
2009
)
1
,
pp. 25-54
Persistent link: https://www.econbiz.de/10003866286
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8
Understanding small business strategy : a grounded theory study on small firms in the EU state of Malta
Rizzo, Alexander
;
Fulford, Heather
- In:
Journal of enterprising culture
20
(
2012
)
3
,
pp. 287-332
Persistent link: https://www.econbiz.de/10009728892
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9
Entrepreneurial preparedness : an exploratory case study of Chinese private enterprises
Wang, Catherine L.
;
Rafiq, Mohammed
;
Li, Xiaoqing
;
Zheng, Yu
- In:
International journal of entrepreneurial behaviour & …
20
(
2014
)
4
,
pp. 351-374
Persistent link: https://www.econbiz.de/10010386542
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10
Internal marketing : the tools and concepts for customer-focused management
Ahmed, Pervaiz K.
;
Rafiq, Mohammed
-
2011
Persistent link: https://www.econbiz.de/10011536765
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