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Frequency of CRM implementation activities : a customer-centric view
Kim, Molan
;
Park, Jeong Eun
;
Dubinsky, Alan J.
;
Chaiy, Seoil
- In:
The journal of services marketing
26
(
2012
)
2
,
pp. 83-93
Persistent link: https://www.econbiz.de/10009568254
Saved in:
2
How does CRM technology transform into organizational performance? : a mediating role of marketing capability
Chang, Woojung
;
Park, Jeong Eun
;
Chaiy, Seoil
- In:
Journal of business research : JBR
63
(
2010
)
8
,
pp. 849-855
Persistent link: https://www.econbiz.de/10008647688
Saved in:
3
How does sales force automation influence relationship quality and performance? : the mediating roles of learning and selling behaviors
Park, Jeong Eun
;
Kim, Juyoung
;
Dubinsky, Alan J.
;
Lee, …
- In:
Industrial marketing management : the international …
39
(
2010
)
7
,
pp. 1128-1138
Persistent link: https://www.econbiz.de/10008668698
Saved in:
4
Why do firms enter a new product market? : a two-dimensional framework for market entry motivation and behavior
Kim, Namwood
;
Min, Sungwook
;
Chaiy, Seoil
- In:
The journal of product innovation management : an …
32
(
2015
)
2
,
pp. 263-278
Persistent link: https://www.econbiz.de/10010511261
Saved in:
5
"Made in" versus "shipped from" : country-of-delivery-origin effects and the role of perceived risk
Shin, Sohyoun
;
Lee, Sungho
;
Aiken, K. Damon
;
Chaiy, Seoil
- In:
Journal of internet commerce
11
(
2012
)
1/4
,
pp. 187-207
Persistent link: https://www.econbiz.de/10009703939
Saved in:
6
Developing a corporate social responsibility process scale of individual stakeholder's perception
Kim, Seongjin
;
Chaiy, Clarissa
;
Chaiy, Seoil
- In:
Marketing in the socially-networked world : challenges …
,
(pp. 271-280)
.
2013
Persistent link: https://www.econbiz.de/10010191260
Saved in:
7
A new bayesian spatial model for brand positioning
Park, Joonwook
;
Rajagopal, Priyali
;
Dillon, William R.
; …
- In:
Journal of modelling in management
12
(
2017
)
3
,
pp. 404-431
Persistent link: https://www.econbiz.de/10011776922
Saved in:
8
A negative side of outsourcing marketing functions and market-based learning process
Park, Jeong Eun
;
Lee, Sungho
;
Morgan, Robert M.
- In:
Journal of strategic marketing
19
(
2011
)
5
,
pp. 471-486
Persistent link: https://www.econbiz.de/10009314480
Saved in:
9
The role of buyer trust in outsourced CRM : its influence on organizational learning and performance
Brockman, Beverly K.
;
Park, Jeong Eun
;
Morgan, Robert M.
- In:
Journal of business-to-business marketing
24
(
2017
)
3
,
pp. 201-219
Persistent link: https://www.econbiz.de/10011763042
Saved in:
10
"From fail to prevail" : how a salesperson's communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal
Luo, Jieqiong
;
Yoo, Je Eun
;
Park, Jeong Eun
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 231-252
Persistent link: https://www.econbiz.de/10014511630
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