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The impact of quality manageme...
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Qualitätsmanagement
14,830
Quality management
14,354
Arbeitsproduktivität
12,859
Krankenhaus
12,351
Hospital
11,804
Labour productivity
11,690
Hotel industry
6,321
Hotellerie
6,318
Theorie
5,099
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5,093
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4,900
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4,899
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4,344
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4,117
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4,068
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4,053
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3,507
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3,404
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3,149
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3,127
Gastgewerbe
3,046
Hospitality industry
2,940
Gesundheitswesen
2,368
Health care system
2,272
Product quality
2,031
Produktqualität
2,029
Customer satisfaction
1,963
Kundenzufriedenheit
1,963
Industrie
1,934
Manufacturing industries
1,888
Consumer behaviour
1,783
Konsumentenverhalten
1,782
Schätzung
1,733
Estimation
1,732
Unternehmenserfolg
1,655
Firm performance
1,643
Prozessmanagement
1,461
Business process management
1,399
Beziehungsmarketing
1,389
Relationship marketing
1,385
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10,038
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359
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4,314
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1,308
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1,068
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1,068
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731
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Amtsdruckschrift
506
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Antony, Jiju
138
Siciliani, Luigi
94
Law, Chun Hung Roberts
78
Gaynor, Martin
77
Han, Heesup
74
Augurzky, Boris
62
Devadasan, S. R.
60
Karatepe, Osman M.
58
Propper, Carol
56
Bruhn, Manfred
55
Talib, Faisal
53
Okumus, Fevzi
52
Ark, Bart van
51
Van Reenen, John
49
Kessler, Daniel P.
47
Köseoglu, Mehmet Ali
47
Straume, Odd Rune
46
Broadberry, Stephen N.
45
Rahman, Zillur
44
Rycx, François
44
Dranove, David
41
Lee, Seoki
41
Shahin, Arash
41
Tuominen, Kari
41
Vogt, William B.
41
Town, Robert J.
39
Cudney, Elizabeth A.
38
Dale, Barrie G.
38
Bryson, Alex
37
Kim, Woo Gon
37
Gruber, Jonathan
36
Acemoglu, Daron
35
Demeulemeester, Erik
35
Law, Rob
35
Lazear, Edward P.
35
Schreyögg, Jonas
35
Gravelle, Hugh
34
Yang, Yang
34
Mattila, Anna S.
33
Milcent, Carine
33
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National Bureau of Economic Research
470
OECD
90
Springer Fachmedien Wiesbaden
90
IGI Global
39
Hochschulrektorenkonferenz
38
W. Kohlhammer GmbH
30
De Gruyter Oldenbourg
28
Deutschland / Statistisches Bundesamt
26
Internationale Arbeitsorganisation
21
Springer-Verlag GmbH
21
MWV Medizinisch Wissenschaftliche Verlagsges. mbH & Co. KG
20
Verlag Dr. Kovač
20
Books on Demand GmbH <Norderstedt>
17
Forschungsinstitut zur Zukunft der Arbeit
17
World Bank
17
Deutschland <Bundesrepublik> / Statistisches Bundesamt
16
Schweiz / Bundesamt für Statistik
15
Shaker Verlag
14
Deutsches Institut für Normung
12
Europäische Kommission
12
UNDP
11
Österreichisches Institut für Wirtschaftsforschung
11
Internationales Arbeitsamt
10
Ekonomiska forskningsinstitutet <Stockholm>
9
Groningen Growth and Development Centre
9
OECD / Environment Directorate
9
Rheinisch-Westfälisches Institut für Wirtschaftsforschung
9
Taylor and Francis.
9
USA / Bureau of Labor Statistics
9
Deutscher Hotel- und Gaststättenverband
8
Edward Elgar Publishing
8
International Labour Office
8
Nomos Verlagsgesellschaft
8
Organisation for Economic Co-operation and Development
8
Thüringen / Landesregierung
8
Association of University Programs in Health Administration
7
Carl Hanser Verlag
7
Centre for Economic Performance
7
Deutsches Wirtschaftswissenschaftliches Institut für Fremdenverkehr
7
Deutschland
7
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International journal of hospitality management
1,304
International journal of contemporary hospitality management
568
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
555
International journal of productivity and quality management : IJPQM
492
NBER working paper series
469
The TQM journal : the international review of organizational improvement
440
International journal of quality & reliability management
417
Working paper / National Bureau of Economic Research, Inc.
413
International journal of production research
408
NBER Working Paper
389
Discussion paper series / IZA
373
Tourism management : research, policies, practice
361
Journal of hospitality marketing & management
277
Health care management review : HCM review
266
Total quality management & business excellence
263
International journal of production economics
238
European journal of operational research : EJOR
230
SpringerLink / Bücher
226
Tourism economics : the business and finance of tourism and recreation
225
Health care management science
205
IZA Discussion Paper
202
Quality management journal : QMJ
198
International journal of six sigma and competitive advantage : IJSSCA
189
Journal of health organization and management
189
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
189
Journal of health economics
185
Applied economics
169
The service industries journal
161
Discussion paper / Centre for Economic Policy Research
160
Journal of travel and tourism marketing
141
Health economics
136
Tourism management perspectives : TMP
133
Management science : journal of the Institute for Operations Research and the Management Sciences
132
Journal of business research : JBR
128
International journal of services and operations management
116
Krankenhausmanagement : Strategien, Konzepte, Methoden
113
Working paper
113
CESifo working papers
106
Discussion paper
104
The European journal of health economics : HEPAC ; health economics in prevention and care
103
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ECONIS (ZBW)
RePEc
2,863
USB Cologne (EcoSocSci)
2,750
EconStor
1,087
BASE
157
USB Cologne (business full texts)
131
OLC EcoSci
48
Other ZBW resources
38
ArchiDok
19
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date (oldest first)
1
Lean management in hospitality : methods, applications and future directions
Rauch, Erwin
;
Matt, Dominik
;
Linder, Christian
- In:
International journal of services and operations …
36
(
2020
)
3
,
pp. 303-326
Persistent link: https://www.econbiz.de/10012256793
Saved in:
2
Consequences of the surge of new
hotels
on labour productivity growth in the Spanish hospitality sector : 51st European Congress of the Regional Science Association International a...
Ortega Aguaza, Bienvenido
-
2011
, such as: the mean degree of tourism intensity, average size of establishments, number of
hotels
and its distribution by … seasonality. This study might allow assessing to what extent the surge of new
hotels
from 1995 contributed to explain the …
Persistent link: https://www.econbiz.de/10011553492
Saved in:
3
The physical appearance of hotel guests : the impact on service providers’ communication and
quality
of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
Saved in:
4
Workplace mindfulness and customer satisfaction : an investigation in hospitality industry based on Booking.com overall ratings
Erdurmazlı, Eser
;
Erdem, Haluk
;
Türen, Ufuk
;
Gökmen, …
- In:
International journal of electronic marketing and …
13
(
2022
)
3
,
pp. 300-318
Persistent link: https://www.econbiz.de/10014309740
Saved in:
5
Measuring the effects of
quality
certification on labour productivity : an analysis of the hospitality sector
Sánchez-Ollero, José Luis
;
Garcia-Pozo, Alejandro
; …
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1100-1116
Persistent link: https://www.econbiz.de/10011402829
Saved in:
6
Hospitality : what is its real value and how many does it really employ?
Quest, Miles
;
Battersby, David
- In:
Tourism and hospitality research : the surrey quarterly …
15
(
2015
)
2
,
pp. 142-145
Persistent link: https://www.econbiz.de/10011305978
Saved in:
7
The Airbnb paradox : positive employment effects in the hospitality industry
Dogru, Tarik
;
Mody, Makarand Amrish
;
Suess, Courtney
; …
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012151974
Saved in:
8
Constructing career competency model of hospitality industry employees for career success
Wang, Yao-fen
- In:
International journal of contemporary hospitality management
25
(
2013
)
7
,
pp. 994-1016
Persistent link: https://www.econbiz.de/10010194926
Saved in:
9
Hospitality bridging healthcare : career opportunities for the future hotel school graduate
DeMicco, Frederick J.
;
La Forgia, John
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
7
,
pp. 1072-1079
Persistent link: https://www.econbiz.de/10012259626
Saved in:
10
A systematic literature review on hospitality analytics
Rodrigues, João Paulo
;
Sousa, Maria José
;
Brochado, Ana
- In:
International journal of business intelligence research …
11
(
2020
)
2
,
pp. 47-55
Persistent link: https://www.econbiz.de/10012304770
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