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Integrating customer clustering and QFD to improve and develop services : a case study
Lalvand, Neda; Owlia, Mohammad Saleh - In: International journal of business innovation and … 35 (2024) 2, pp. 219-237
Persistent link: https://www.econbiz.de/10015076199
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Integrating Kano's model into quality function deployment to facilitate decision analysis : a case study at a medium enterprise of export garment manufacturer in Bali
Oey, Elia; Gabriella, Eunike - In: International journal of productivity and quality … 29 (2020) 4, pp. 483-501
Persistent link: https://www.econbiz.de/10012200655
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The critical role of relationship quality in small- and medium sized enterprise internationalization
Kuhlmeier, David B.; Knight, Gary A. - In: Journal of global marketing 23 (2010) 1, pp. 16-32
Persistent link: https://www.econbiz.de/10003952640
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Driving process improvement from customer preference with Kansei engineering, SIPA and QFD methods : a case study in an instant concrete manufacturer
Oey, Elia; Ngudjiharto, Bernice; Cyntia, Wennie; … - In: International journal of productivity and quality … 31 (2020) 1, pp. 28-48
Persistent link: https://www.econbiz.de/10012516248
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Kundenorientierte Produktgestaltung
Hertel, Günter; Virt, Wilfried; Huber, Frank; Akao, Yōji - 2000
Persistent link: https://www.econbiz.de/10001463917
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Integration auf Sinneswahrnehmungen beruhender Kundenforderungen in das Quality Function Deployment
Falk, Björn - 2017 - 1. Auflage
Persistent link: https://www.econbiz.de/10011721583
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Application of quality function deployment for the design and development of a lathe machine
Jagdeep Singh; Harwinder Singh; Gandhi, Surjit Kumar - In: International journal of management concepts and … 11 (2018) 3, pp. 239-269
Persistent link: https://www.econbiz.de/10011961127
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Overcoming of low discharge problem in shallow well just pump through the application of total quality function deployment
Sivasamy, K.; Arumugam, C.; Devadasan, S. R.; Murugesh, R. - In: International journal of productivity and quality … 24 (2018) 2, pp. 242-266
Persistent link: https://www.econbiz.de/10011889284
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The management of customer requirements in a product-service system context : a case study in the medical equipment sector
Haber, Nicolas; Fargnoli, Mario - In: International journal of services and operations … 37 (2020) 2, pp. 145-169
Persistent link: https://www.econbiz.de/10012521742
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A quality-based customer service system approach
Leão, Nilson Cibério de Araújo; Melo, Fagner José … - In: International journal of services and operations … 45 (2023) 4, pp. 484-513
Persistent link: https://www.econbiz.de/10014364435