markets, digital platforms have become essential tools for the sale of goods and services. On the one hand, there are … transaction platforms for specific goods and services. They are specialist providers in their fields. Consumers access the … information, entertainment and/or other services (e-mail accounts, translations, search functionality, social media contacts …

Zur Erstellung maßgeschneiderter Dienstleistungen ist die Mitwirkung des Kunden (Kundenintegration) unerlässlich. Dem … Management von Kundenintegration auf Anbieterseite wird jedoch in der Praxis zu wenig Bedeutung beigemessen. Sie hat aber … fundmentalen Einfluss auf die Effizienz und Effektivität der Leistungserstellung. Der vorliegende Beitrag stellt Kundenintegration …

Services are characterised by the integration of customers while the service is produced. This integration leads to …

particular focus on regulated prices and services for the individual EU15 countries, as well as for the EU15 and the euro area … aggregates. We show that services and HICP sub-indices considered being subject to price regulation exhibit larger degrees of … index increases and decreases. With regard to what extent services and regulated prices contribute to the degree of overall …