Narrow search
Showing 1 - 10 of 1,484
Cover Image
Determinants of customer satisfaction of banking industry in Bangladesh
Uddin, Mohammed Belal; Akhter, Bilkis - In: Pakistan Journal of Commerce and Social Sciences (PJCSS) 6 (2012) 2, pp. 242-256
This study aims to investigate, through the development and operationalized constructs of service quality, service charge, perceived value, and customer satisfaction; customer satisfaction and its determinants of the banking industry in Bangladesh. An exploratory factor analysis and structural...
Persistent link: https://www.econbiz.de/10011938313
Cover Image
The influence of individual factors on hospitality students' internship satisfaction: The mediation role of perceived importance
Sihombing, Irene Hanna H. - In: Global Business & Finance Review (GBFR) 26 (2021) 1, pp. 9-21
8th semester students of Diploma IV Hospitality Administration of Bali Tourism Polytechnic. Students of the Diploma IV … Hospitality Administration study program at Bali Tourism Polytechnic performed an internship program twice, with a duration of 6 …' industrial training. Furthermore, this study contributes to Bali Tourism Polytechnic in developing the industrial training …
Persistent link: https://www.econbiz.de/10013185572
Cover Image
Der Zusammenhang zwischen Mitarbeiter- und Kundenzufriedenheit: Eine Metaanalyse
Gerpott, Torsten J.; Paukert, Mathias - In: Zeitschrift für Personalforschung (ZfP) 25 (2011) 1, pp. 28-54
, die Beziehungen zwischen Mitarbeiterzufriedenheit (MiZu) und Kundenzufriedenheit (KuZu) statistisch für insgesamt 52 …
Persistent link: https://www.econbiz.de/10010292520
Cover Image
Cultural effects on inbound tourism into the USA: a gravity approach
Vietze, Christoph - 2008
world largest tourism destination. To estimate this empirically we run an augmented gravity equation. Our results give … positive effects on the tourism flows between these countries. In particular, after controlling for a set of geographic …
Persistent link: https://www.econbiz.de/10010263883
Cover Image
Consumer specialization and the Romantic transformation of the British Grand Tour of Europe
Chai, Andreas - 2010
This paper posits that significant changes in 19th century British recreational travel patterns resulted from a change in the manner in which tourists used entertaining stimuli in order to attain pleasure. Consumers no longer merely viewed arousing stimuli, but attempted to use them to produce...
Persistent link: https://www.econbiz.de/10010281847
Cover Image
Measuring service quality: The opinion of Europeans about utilities
Ferrari, Pieralda A.; Salini, Silvia - 2008
This paper provides a comparative analysis of statistical methods to evaluate the consumer perception about the quality of Services of General Interest. The evaluation of the service quality perceived by users is usually based on Customer Satisfaction Survey data and an ex-post evaluation is...
Persistent link: https://www.econbiz.de/10010270942
Cover Image
Current Trends in Tourism under COVID-19 and Future Implications
Kruczek, Zygmunt (contributor);  … - 2023
"Current Trends in Tourism under COVID-19 and Future Implications for Sustainability". In particular, this Special Issue of the … viewpoints, trends, approaches, cases, impacts, challenges, models, and/or frameworks relating to tourism in the time of COVID-19 …, as well as the possibility of implementing the principles of sustainable tourism development in the post-pandemic period …
Persistent link: https://www.econbiz.de/10014520969
Cover Image
The relationship between visitor satisfaction, expectation andspending in a sport event
Mortazavi, Reza - In: European Research on Management and Business Economics … 27 (2021) 1, pp. 1-7
There are many studies on the determinants of visitor spending at sport events. However, few studiesinvestigate the effect of satisfaction on spending and even fewer relate this to visitor expectations. Thepresent study examines the case of the World Ski Championships 2015 which were held in...
Persistent link: https://www.econbiz.de/10014525711
Cover Image
Carrying capacity in Danube's Delta: Link between local economy development and environmental resources protection
Pop, Ruxandra-Eugenia - 2022
three main economic activities for Danube's Delta study case area: agriculture, aquaculture and tourism. Regarding the … tourism in Danube's Delta region, we wanted to find the answer to the following question: How far can be developed Danube …
Persistent link: https://www.econbiz.de/10015049609
Cover Image
Regional effects of terrorism on tourism: Evidence from three Mediterranean countries
Drakos, Konstantinos; Kutan, Ali M. - 2001
terrorism on competitors’ market shares in tourism sector where involved countries enjoy significant tourism activities but are … Mediterranean region and providing an additional destination for tourists to visit. Evidence indicates that the tourism industry in …
Persistent link: https://www.econbiz.de/10010301165