, satisfaction and the influence of reference groups (such as friends and family). The results suggest that so-called 'global brands …

customer satisfaction and loyalty at Waroeng Steak Restaurants in DKI Jakarta. This research design is descriptive and … significant effect on customer satisfaction but have no significant effect on customer loyalty, brand image has a significant … effect on customer satisfaction but has no significant effect on customer loyalty; product quality has a significant effect …

delivers customer satisfaction, nurtures customer loyalty to a higher level, and ensures greater airline success. This study … image and trust and clarifies their impact on customer satisfaction and loyalty. Methods:A sample of 367 valid responses … satisfaction and loyalty. The mediating effects of brand trust and customer satisfaction on the relationship between brand image …

effect of religiosity and mediated by customer perceived value and customer satisfaction. This study was designed using a … customer satisfaction. In contrast, the moderating effect of religiosity has no significant effect on patronage intentions …

bisherige Untersuchungen versuchen, das Markenimage, das unter anderem aus unbewussten Emotionen und Attributen besteht, auf …

, die Beziehungen zwischen Mitarbeiterzufriedenheit (MiZu) und Kundenzufriedenheit (KuZu) statistisch für insgesamt 52 …The present paper contains a meta-analysis of 42 empirical studies that correlate employee job satisfaction and … customer satisfaction for a total of 52,966 corporate sector employees. Overall, the sample size-weighted and measurement error …