This paper looks at the information content of satisfaction scores. It is argued that the information content depends … within one year. This leads to the conclusion that the information content of satisfaction scores accentuates recent changes …-term impact on living conditions. The usefulness of satisfaction scores as an indicator of people's living conditions is discussed. …

national cultural dimensions influence students' career planning, career adaptability, career optimism, and career …-related knowledge. We test these relations using an eight country sample with more than 1,800 students. The results show that national …

, die Beziehungen zwischen Mitarbeiterzufriedenheit (MiZu) und Kundenzufriedenheit (KuZu) statistisch für insgesamt 52 …The present paper contains a meta-analysis of 42 empirical studies that correlate employee job satisfaction and … customer satisfaction for a total of 52,966 corporate sector employees. Overall, the sample size-weighted and measurement error …

werden, ob sich die mit der Einführung des Ombudsmannverfahrens verbundenen Hoffnungen auf eine größere Kundenzufriedenheit … raised that it could in-crease customer satisfaction and strengthen customer loyalty. Therefore, a more in-depth question …

customer satisfaction in riding schools and their significance by using a structural equation model. A survey of 203 children … and adolescents was undertaken in five different German riding schools. Customer satisfaction was particularly influenced … aspect of the results is the strong influence of customer satisfaction on recommendation behaviour. …

charge, perceived value, and customer satisfaction; customer satisfaction and its determinants of the banking industry in … structural model indicate that service quality and fair service charge both have positive direct impact on customer satisfaction … customer satisfaction through perceive value, i.e. perceived value has mediating role between quality, charge fairness and …

In this paper we explore the composition of students, the study length towards diploma, and examine the likelihood of … female university students in Sweden has children. In Sweden as in many other countries enrollment periods have been … achievement we find that students with children seem to be somewhat more efficient in their studies among those who have graduated …