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Großbritannien
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Abdullateef, Aliyu Olayemi
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1
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1
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1
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Ishak Ismail
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International journal of electronic customer relationship management : IJECRM
9
Service business
4
International journal of logistics systems and management
3
Folia oeconomica Stetinensia : FOS
2
International journal of business and globalisation : IJBG
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OLC EcoSci
ECONIS (ZBW)
183,093
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7,725
Other ZBW resources
4,147
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1,859
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1,140
BASE
137
ArchiDok
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USB Cologne (business full texts)
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1
International journal of electronic customer relationship management : IJECRM
Genève : Inderscience Publ.
-
1.2007/08 -
Persistent link: https://www.econbiz.de/10008275974
Saved in:
2
Conceptual analysis and implementation of an integrated CRM system for service providers
Cheng, Lai-yu
;
Wang, Chih-wei
- In:
Service business
7
(
2013
)
2
,
pp. 307-328
Persistent link: https://www.econbiz.de/10010146460
Saved in:
3
Airline website loyalty formation and the moderating effects of gender and education
Forgas-Coll, Santiago
;
Palau-Saumell, Ramon
; …
- In:
Service business
7
(
2013
)
2
,
pp. 255-274
Persistent link: https://www.econbiz.de/10010146462
Saved in:
4
The determinants of the transportation outsourcing strategy for the express delivery company
Lee, Chia-chi
;
Lin, Tyrone T.
;
Cheng, Pei-chu
- In:
Service business
7
(
2013
)
2
,
pp. 207-225
Persistent link: https://www.econbiz.de/10010146464
Saved in:
5
Shaping the competencies and behaviour of the insurance companies' employees in the process of creating the relations with customers
Grzebieniak, Andrzej
- In:
Folia oeconomica Stetinensia : FOS
11
(
2012
)
1
,
pp. 140-151
Persistent link: https://www.econbiz.de/10010148359
Saved in:
6
E-commerce customer's preference implicit identification
Zdziebko, Tomasz
- In:
Folia oeconomica Stetinensia : FOS
11
(
2012
)
1
,
pp. 33-46
Persistent link: https://www.econbiz.de/10010148367
Saved in:
7
Development of a model for the tactical identification of prospective clients in multiuser warehouses
Winter, Katharina
;
Clausen, Uwe
- In:
International journal of logistics systems and management
15
(
2013
)
2/3
,
pp. 186-196
Persistent link: https://www.econbiz.de/10010159607
Saved in:
8
Customer orientation, merchandising competencies, and financial performance of small fashion retailers in Bangkok
Chotekorakul, Warin
;
Nelson, James
- In:
Journal of fashion marketing and management
17
(
2013
)
2
,
pp. 225-242
Persistent link: https://www.econbiz.de/10010159662
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9
The relationship between informational justice, recovery satisfaction, and loyalty : the moderating role of failure attributions
Davoud Nikbin
;
Ishak Ismail
;
Malliga Marimuthu
- In:
Service business
7
(
2013
)
3
,
pp. 419-435
Persistent link: https://www.econbiz.de/10010159913
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10
Role configurations in the service provision process : empirical insights into co-creation of value
Siltaloppi, Jaakko
;
Nenonen, Suvi
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 155-170
Persistent link: https://www.econbiz.de/10010160048
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