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Threat of a "me too" perception : a case of Café Coffee Day
Agrawal, Richa - In: The marketing review 9 (2009) 3, pp. 251-271
Persistent link: https://www.econbiz.de/10009853154
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Determining customer loyalty : review and model
Agrawal, Richa; Gaur, Sanjaya S.; Narayanan, Archana - In: The marketing review 12 (2012) 3, pp. 275-289
Persistent link: https://www.econbiz.de/10010096289
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Service quality measurement in retail store context: a review of advances made using SERVQUAL and RSQS
Gaur, Sanjaya S.; Agrawal, Richa - In: The marketing review 6 (2006) 4, pp. 317-330
Persistent link: https://www.econbiz.de/10007600983
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Papers - Non-isothermal Crystallisation Kinetics of Glass Oil Palm Fibre Reinforced Phenolformaldehyde Composites
Agrawal, Richa; Saxena, N.S.; Sreekala, M.S.; Thomas, S. - In: Journal of scientific and industrial research : JSIR 59 (2000) 2, pp. 137-139
Persistent link: https://www.econbiz.de/10006287369
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Papers - Non-isothermal Crystallisation Kinetics of Glass Oil Palm Fibre Reinforced Phenolformaldehyde Composites
Agrawal, Richa; Saxena, N.S.; Sreekala, M.S.; Thomas, S. - In: Journal of scientific and industrial research : JSIR 59 (2000) 2, pp. 137-139
Persistent link: https://www.econbiz.de/10006287450