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Customer-to-customer exchange: Its MOA antecedents and its impact on value creation and loyalty
Gruen, Thomas W.; Osmonbekov, Talai; Czaplewski, Andrew J. - In: Journal of the Academy of Marketing Science 35 (2007) 4, pp. 537-549
Persistent link: https://www.econbiz.de/10007877463
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Workplace spirituality and employee work attitudes: an exploratory empirical assessment
Milliman, John; Czaplewski, Andrew J.; Ferguson, Jeffery - In: Human resources abstracts : an international … 39 (2004) 3
Persistent link: https://www.econbiz.de/10007805799
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Workplace spirituality and employee work attitudes: An exploratory empirical assessment
Milliman, John; Czaplewski, Andrew J.; Ferguson, Jeffery - In: Journal of organizational change management 16 (2003) 4, pp. 426-447
Persistent link: https://www.econbiz.de/10007032509
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Cross-Cultural Performance Feedback in Multinational Enterprises: Opportunity for Organizational Learning
Milliman, John; Taylor, Sully; Czaplewski, Andrew J. - In: Human resource planning 25 (2002) 3, pp. 29-43
Persistent link: https://www.econbiz.de/10006972202
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SPECIAL FEATURE - Case in Point - Breaking the Cycle
Milliman, John F.; Ferguson, Jeffery M.; Czaplewski, … - In: Marketing management : a quarterly business management … 17 (2008) 2, pp. 14-17
Persistent link: https://www.econbiz.de/10007985978
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SPECIAL FEATURE - Case in Point - Stay Cool
Olson, Eric M.; Czaplewski, Andrew J.; Slater, Stanley F. - In: Marketing management : a quarterly business management … 14 (2005) 5, pp. 14-17
Persistent link: https://www.econbiz.de/10007226791
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Case in Point - Marketing by Design
Czaplewski, Andrew J.; Olson, Eric M.; Slater, Stanley E. - In: Marketing management : a quarterly business management … 12 (2003) 1, pp. 14-17
Persistent link: https://www.econbiz.de/10007233733
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Case in Point - Applying the RATER Model for Service Success
Czaplewski, Andrew J.; Olson, Eric M.; Slater, Stanley F. - In: Marketing management : a quarterly business management … 11 (2002) 1, pp. 14-17
Persistent link: https://www.econbiz.de/10007236700
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Case in Point Southwest Airlines: How Internal Marketing Pilots Success -
Czaplewski, Andrew J.; Ferguson, Jeffery M.; Milliman, … - In: Marketing management : a quarterly business management … 10 (2001) 3, pp. 14-17
Persistent link: https://www.econbiz.de/10007238161
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CASE IN POINT - The Iridium Story: A Marketing Disconnect? - Market pioneer Iridium was a brilliant idea surrounded by multiple mistakes.
Olson, Eric M.; Slater, Stanley F.; Czaplewski, Andrew J. - In: Marketing management : a quarterly business management … 9 (2000) 2, pp. 54-57
Persistent link: https://www.econbiz.de/10007241704