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Explaining Market Heterogeneity in Terms of Value Perceptions

Ruiz, David Martín; Castro, Carmen Barroso; Armario, … - In: The service industries journal 27 (2007) 7-8, pp. 1087-1110

Persistent link: https://www.econbiz.de/10007887386

Explaining Market Heterogeneity in Terms of Value Perceptions

Ruiz, David Martín; Castro, Carmen Barroso; Armario, … - In: The service industries journal 27 (2007) 8, pp. 1087-1110

Persistent link: https://www.econbiz.de/10007879766

Consequences of market orientation for customers and employees

Castro, Carmen Barroso; Armario, Enrique Martín; Río, … - In: European journal of marketing : EJM 39 (2005) 5, pp. 646-675

Persistent link: https://www.econbiz.de/10007781697

The influence of market heterogeneity on the relationship between a destination's image and tourists’ future behaviour

Castro, Carmen Barroso; Martín Armario, Enrique; … - In: Tourism management : research, policies, practice 28 (2007) 1, pp. 175-187

Persistent link: https://www.econbiz.de/10007772652

Service value revisited: Specifying a higher-order, formative measure

Ruiz, David Martín; Gremler, Dwayne D.; Washburn, Judith H. - In: Journal of business research : JBR 61 (2008) 12, pp. 1278-1292

Persistent link: https://www.econbiz.de/10008880223

Service value revisited: Specifying a higher-order, formative measure

Ruiz, David Martín; Gremler, Dwayne D.; Washburn, Judith H. - In: Journal of business research : JBR 61 (2008) 12, pp. 1278-1291

Persistent link: https://www.econbiz.de/10008137857

Creating dynamic capabilities to increase customer value

Landroguez, Silvia Martelo; Castro, Carmen Barroso; … - In: Management decision : MD 49 (2011) 7, pp. 1141-1160

Persistent link: https://www.econbiz.de/10009251629

Developing an integrated vision of customer value

Landroguez, Silvia Martelo; Castro, Carmen Barroso; … - In: The journal of services marketing 27 (2013) 3, pp. 234-244

Persistent link: https://www.econbiz.de/10010121920

Transformational leadership and followers' attitudes: the mediating role of psychological empowerment

Barroso Castro, Carmen; Villegas Perinan, Ma Mar; … - In: The international journal of human resource management 19 (2008) 10, pp. 1842-1863

Persistent link: https://www.econbiz.de/10008147128

Creando capacidades que aumenten el valor para el cliente

Martelo Landroguez, Silvia; Barroso Castro, Carmen; … - In: Investigaciones europeas de Dirección y Economía de … 17 (2011) 2, pp. 69-87

The aim of this paper is to contribute to the strategic management literature by identifying the possible combinations among three organizational capabilities (market orientation, knowledge processes and customer relationship management). We also analyze the possible interaction among them to...

Persistent link: https://www.econbiz.de/10009958341