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Meuter, Matthew L.
14
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5
Uslay, Can
5
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4
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4
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3
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2
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Journal of marketing
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2
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1
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OLC EcoSci
ECONIS (ZBW)
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The adoption of technology orientation in healthcare delivery : case study of a large-scale hospital and healthcare system's electronic health record
Lee, Olivia F.
;
Meuter, Matthew L.
- In:
International journal of pharmaceutical and healthcare …
4
(
2010
)
4
,
pp. 355-374
Persistent link: https://www.econbiz.de/10009896184
Saved in:
2
Goal orientation and organizational commitment : individual difference predictors of job performance
Lee, Olivia F.
;
Tan, James A.
;
Javalgi, Rajeshekhar
- In:
International journal of organizational analysis
18
(
2010
)
1
,
pp. 129-150
Persistent link: https://www.econbiz.de/10009893211
Saved in:
3
Dynamic pricing in internet retail: Effects on consumer trust
Garbarino, Ellen
;
Lee, Olivia F.
- In:
Psychology & marketing
20
(
2003
)
6
,
pp. 495-514
Persistent link: https://www.econbiz.de/10006969273
Saved in:
4
SPECIAL ISSUE ON "SERVING CUSTOMERS AND CONSUMERS EFFECTIVELY IN THE TWENTY-FIRST CENTURY: EMERGING ISSUES AND SOLUTIONS" - Technology Infusion in Service Encounters
Bitner, Mary Jo
;
Brown, Stephen W.
;
Meuter, Matthew L.
- In:
Journal of the Academy of Marketing Science
28
(
2000
)
1
,
pp. 138-149
Persistent link: https://www.econbiz.de/10006152480
Saved in:
5
Choosing Among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies
Meuter, Matthew L.
;
Bitner, Mary Jo
;
Ostrom, Amy L.
; …
- In:
Journal of marketing
69
(
2005
)
2
,
pp. 61-83
Persistent link: https://www.econbiz.de/10005922642
Saved in:
6
Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
Meuter, Matthew L.
;
Ostrom, Amy L.
;
Roundtree, Robert I.
; …
- In:
Journal of marketing
64
(
2000
)
3
,
pp. 50-64
Persistent link: https://www.econbiz.de/10005957433
Saved in:
7
Action and reaction in the evolution of business school missions
Cotton, Chester C.
;
Mckenna, John F.
;
Van Auken, Stuart
; …
- In:
Management decision : MD
39
(
2001
)
3
,
pp. 227-232
Persistent link: https://www.econbiz.de/10006564913
Saved in:
8
The influence of technology anxiety on consumer use and experiences with self-service technologies
Meuter, Matthew L.
;
Ostrom, Amy L.
;
Bitner, Mary Jo
; …
- In:
Journal of business research : JBR
56
(
2003
)
11
,
pp. 899-906
Persistent link: https://www.econbiz.de/10006720217
Saved in:
9
Encouraging existing customers to switch to self-service technologies : put a little fun in their lives
Curran, James M.
;
Meuter, Matthew L.
- In:
Journal of marketing theory and practice
15
(
2007
)
4
,
pp. 283-298
Persistent link: https://www.econbiz.de/10009884892
Saved in:
10
Electronic Word-of-Mouth Versus Interpersonal Word-of-Mouth: Are All Forms of Word-of-Mouth Equally Influential?
Meuter, Matthew L.
;
McCabe, Deborah Brown
;
Curran, James M.
- In:
Services marketing quarterly
34
(
2013
)
3
,
pp. 240-256
Persistent link: https://www.econbiz.de/10010137709
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