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6
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OLC EcoSci
ECONIS (ZBW)
136,753
RePEc
5,015
USB Cologne (EcoSocSci)
3,524
Other ZBW resources
2,766
EconStor
2,067
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1
Bank
marketing : ... an affiliate of American Bankers Association
Chicago, Ill. : American Bankers Association
-
Nachgewiesen 11.1979 - 33.2001,5
Persistent link: https://www.econbiz.de/10008336033
Saved in:
2
The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry
Pérez, Andrea
;
Martínez, Patricia
;
Rodríguez del …
- In:
Service business
7
(
2013
)
3
,
pp. 459-481
Persistent link: https://www.econbiz.de/10010159911
Saved in:
3
The international journal of
bank
marketing : IJBM
Bradford : Emerald
;
1983-2001: Bradford : MCB Univ. Press
-
1.1983 -
Persistent link: https://www.econbiz.de/10008369998
Saved in:
4
ABA
bank
marketing : the premier source of innovative marketing for the financial services industry
American Bankers Association
-
Washington, DC : ABA Marketing Network
-
33.2001,6 -
Persistent link: https://www.econbiz.de/10008275756
Saved in:
5
Journal of retailing and consumer services
London [u.a.] : Elsevier
;
anfangs: London : …
-
1.1994 -
Persistent link: https://www.econbiz.de/10008374994
Saved in:
6
Conceptual analysis and implementation of an integrated CRM system for service providers
Cheng, Lai-yu
;
Wang, Chih-wei
- In:
Service business
7
(
2013
)
2
,
pp. 307-328
Persistent link: https://www.econbiz.de/10010146460
Saved in:
7
Estimation of penalty costs in service industries
Mitra, Amitava
;
Patankar, Jayprakash G.
- In:
Advances in business and management forecasting
9
(
2013
),
pp. 47-57
Persistent link: https://www.econbiz.de/10010147161
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8
Shaping the competencies and behaviour of the insurance companies' employees in the process of creating the relations with customers
Grzebieniak, Andrzej
- In:
Folia oeconomica Stetinensia : FOS
11
(
2012
)
1
,
pp. 140-151
Persistent link: https://www.econbiz.de/10010148359
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9
The relationship between informational justice, recovery satisfaction, and loyalty : the moderating role of failure attributions
Davoud Nikbin
;
Ishak Ismail
;
Malliga Marimuthu
- In:
Service business
7
(
2013
)
3
,
pp. 419-435
Persistent link: https://www.econbiz.de/10010159913
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10
Non-internet self-service technology failures and recoveries : comparing China with the United States
Liu, Shunzhong
- In:
Service business
7
(
2013
)
3
,
pp. 399-417
Persistent link: https://www.econbiz.de/10010159914
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