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Dienstleistungsqualität
16
Beziehungsmarketing
4
Qualitätsmanagement
4
Gebäudemanagement
3
Kundenzufriedenheit
3
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International journal of productivity and quality management : IJPQM
3
International journal of electronic customer relationship management : IJECRM
2
International journal of quality and service sciences
2
Service business
2
Advances in business and management forecasting
1
International journal of accounting, auditing and performance evaluation : IJAAPE
1
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1
Journal of property management : JPM
Chicago, Ill.
-
Nachgewiesen 41.1976 -
Persistent link: https://www.econbiz.de/10008275809
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2
Facility-Management : Integration, Planung, Gebäudemanagement
Gütersloh : Bauverlag
;
anfangs: Gütersloh : Bertelsmann
-
1.1995,1(März) -
Persistent link: https://www.econbiz.de/10008386084
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3
Der Facility-Manager : Gebäude und Anlagen besser planen, bauen, bewirtschaften
Merching : Forum Zeitschriften und Spezialmedien GmbH
;
…
-
[1.].1994; 2.1995 -
Persistent link: https://www.econbiz.de/10010186668
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4
International journal of services and standards
Olney : Inderscience
-
1.2004/05 -
Persistent link: https://www.econbiz.de/10008276020
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5
International journal of quality and service sciences
Bingley [u.a.] : Emerald
-
1.2009 -
Persistent link: https://www.econbiz.de/10008336887
Saved in:
6
Managing service quality : MSQ ; an international journal
Bingley : Emerald
;
anfangs: Bradford : MCB Univ. Press
;
…
-
1.1990/91 -
Persistent link: https://www.econbiz.de/10008379992
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7
Analysis of e-service of electricity utility provider : an Indian perspective
Satapathy, S.
;
Mahapatra, S. S.
;
Patel, S. K.
;
Mishra, P. D.
- In:
International journal of logistics systems and management
15
(
2013
)
1
,
pp. 18-31
Persistent link: https://www.econbiz.de/10010146136
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8
The impact of TQM practices on service quality in cellular communication companies in Jordan
Al-Hawary, Sulieman Ibraheem Shelash
;
Abu-Laimon, Amr …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 446-474
Persistent link: https://www.econbiz.de/10010146206
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9
An AHP/DEA ranking method based on service quality approach : a case study in hotel industry
Shirouyehzad, Hadi
;
Lofti, Farhad Hosseinzadeh
; …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 434-445
Persistent link: https://www.econbiz.de/10010146207
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10
Implementing TQM initiatives in public service organisations : case of academic libraries
Tuomi, Ville
;
Ajmal, Mian M.
;
Helo, Petri T.
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 393-411
Persistent link: https://www.econbiz.de/10010146209
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