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The Development of Virtual Collocation Strategies in Information Technology for Small Businesses: A Taiwanese Case Study
Chang, Chi-Ya - In: International journal of management 20 (2003) 4, pp. 523-534
Persistent link: https://www.econbiz.de/10006965977
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The effect of service convenience on post-purchasing behaviours
Chang, Kuo-Chien; Chen, Mu-Chen; Hsu, Chia-Lin; Kuo, Nien-Te - In: Industrial management & data systems 110 (2010) 9, pp. 1420-1444
Persistent link: https://www.econbiz.de/10008718093
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Applying loss aversion to investigate service quality in logistics: A moderating effect of service convenience
Hsu, Chia-Lin; Chen, Mu-Chen; Chang, Kuo-Chien; Chao, … - In: International journal of operations & production … 30 (2010) 5, pp. 508-526
Persistent link: https://www.econbiz.de/10008406435
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Integrating loss aversion into a technology acceptance model to assess the relationship between website quality and website user's behavioural intentions
Chang, Kuo-Chien; Chen, Mu-Chen; Hsu, Chia-Lin; Kuo, Nien-Te - In: Total quality management & business excellence : an … 23 (2012) 7, pp. 913-931
Persistent link: https://www.econbiz.de/10010013154
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An empirical analysis of the antecedents of e-satisfaction and e-loyalty : focusing on the role of flow and its antecedents
Hsu, Chia-lin; Wu, Cou-chen; Chen, Mu-chen - In: Information systems and e-business management : ISeB 11 (2013) 2, pp. 287-311
Persistent link: https://www.econbiz.de/10010145903
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The asymmetric effect of online social networking attribute-level performance
Sheng, Margaret L.; Hsu, Chia-Lin; Wu, Cou-Chen - In: Industrial management & data systems 111 (2011) 7, pp. 1065-1087
Persistent link: https://www.econbiz.de/10009286499
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Understanding the relationship between service convenience and customer satisfaction in home delivery by Kano model
Chen, Mu-Chen; Chang, Kuo-Chien; Hsu, Chia-Lin; Yang, … - In: Asia Pacific journal of marketing and logistics 23 (2011) 3, pp. 386-411
Persistent link: https://www.econbiz.de/10009177980
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The impact of website quality on customer satisfaction and purchase intention : perceived playfulness and perceived flow as mediators
Hsu, Chia-lin; Chang, Kuo-chien; Chen, Mu-chen - In: Information systems and e-business management : ISeB 10 (2012) 4, pp. 549-570
Persistent link: https://www.econbiz.de/10010057648