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Qualitätsmanagement
29
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8
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Abu-Laimon, Amr Adel Ahmad
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Davoud Nikbin
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International journal of productivity and quality management : IJPQM
8
Service business
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International journal of electronic customer relationship management : IJECRM
2
International journal of logistics systems and management
2
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International journal of quality and service sciences
Bingley [u.a.] : Emerald
-
1.2009 -
Persistent link: https://www.econbiz.de/10008336887
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2
Managing service quality : MSQ ; an international journal
Bingley : Emerald
;
anfangs: Bradford : MCB Univ. Press
;
…
-
1.1990/91 -
Persistent link: https://www.econbiz.de/10008379992
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3
The impact of TQM practices on service quality in cellular communication companies in Jordan
Al-Hawary, Sulieman Ibraheem Shelash
;
Abu-Laimon, Amr …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 446-474
Persistent link: https://www.econbiz.de/10010146206
Saved in:
4
Implementing TQM initiatives in public service organisations : case of academic libraries
Tuomi, Ville
;
Ajmal, Mian M.
;
Helo, Petri T.
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 393-411
Persistent link: https://www.econbiz.de/10010146209
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5
ERP adoption by public and private organizations : a comparative analysis of successful implementations
Alves, Maria do Céu
;
Matos, Sergio Ivo Amaral
- In:
Journal of business economics and management
14
(
2013
)
3
,
pp. 500-519
Persistent link: https://www.econbiz.de/10010147596
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6
Accessing the role of critical success factors for successful ERP implementation at Indian SMEs : a statistical validation
Ganesh, L.
;
Mehta, Arpita
- In:
International journal of business and globalisation : IJBG
10
(
2013
)
4
,
pp. 408-438
Persistent link: https://www.econbiz.de/10010184612
Saved in:
7
International journal of enterprise information systems : an official publication of the Information Resources Management Association
Information Resources Management Association
-
Hershey, Pa. [u.a.] : IGI Publ
-
1.2005 -
Persistent link: https://www.econbiz.de/10008932809
Saved in:
8
International journal of information systems and supply chain management : JISSCM ; an official publication of the Information Resources Management Association
Hershey, Pa : IGI Global
-
1.2008 -
Persistent link: https://www.econbiz.de/10008347373
Saved in:
9
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Amsterdam : Elsevier
;
anfangs: Amsterdam : North …
-
1.1977/78 -
Persistent link: https://www.econbiz.de/10008376313
Saved in:
10
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
Hershey, Pa. : IGI Global
-
1.2009 -
Persistent link: https://www.econbiz.de/10008275957
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