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The New American Workplace: Transforming Work Systems in the United States
Applebaum, Eileen; Batt, Rosemary; Brief, Arthur P. - In: The Academy of Management review : AMR 20 (1995) 2, pp. 462-464
Persistent link: https://www.econbiz.de/10007303455
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THE NEW AMERICAN WORKPLACE: TRANSFORMING WORK SYSTEMS IN THE UNITED STATES
Appelbaum, Eileen; Batt, Rosemary; Whalen, Charles J. - In: Journal of economic issues : jei 29 (1995) 1, pp. 310-312
Persistent link: https://www.econbiz.de/10006068958
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Managing Customer Services: Human Resource Practices, Quit Rates, and Sales Growth
Batt, Rosemary - In: Academy of Management journal : AMJ 45 (2002) 3, pp. 587-598
Persistent link: https://www.econbiz.de/10006113998
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The New American Workplace
Appelbaum, Eileen; Batt, Rosemary; Drago, Robert - In: Journal of post-Keynesian economics : JPKE 17 (1995) 4, pp. 515-524
Persistent link: https://www.econbiz.de/10006798431
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The new American workplace: Transforming work systems in the United States
Appelbaum, Eileen; Batt, Rosemary; Doeringer, Peter B. - In: Journal of economic literature 33 (1995) 3, pp. 1368-1369
Persistent link: https://www.econbiz.de/10006859562
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Managing the Human Factor: The Early Years of Human Resource Management in American Industry and Hired Hands or Human Resources? Case Studies of HRM Programs and Practices in Early...
Batt, Rosemary - In: ILR review : a publication of the New York State School … 63 (2010) 3, pp. 553-553
Persistent link: https://www.econbiz.de/10008409335
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Employer Strategies and Wages in New Service Activities: A Comparison of Co-ordinated and Liberal Market Economies
Batt, Rosemary; Nohara, Hiroatsu; Kwon, Hyunji - In: BJIR : an international journal of employment relations 48 (2010) 2, pp. 400-436
Persistent link: https://www.econbiz.de/10008415474
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Exchange - Global Competition's Perfect Storm: Why Business and Labor Cannot Solve Their Problems Alone
Rousseau, Denise M.; Batt, Rosemary - In: The Executive : an Academy of Management Publication 21 (2007) 2, pp. 16-23
Persistent link: https://www.econbiz.de/10007752728
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Explaining Wage Inequality in Telecommunications Services: Customer Segmentation, Human Resource Practices, and Union Decline
Batt, Rosemary - In: ILR review : a publication of the New York State School … 54 (2001) 2, pp. 425-449
Persistent link: https://www.econbiz.de/10007815200
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ARTICLES - Work Organization, Technology, and Performance in Customer Service and Sales
Batt, Rosemary - In: ILR review : a publication of the New York State School … 52 (1999) 4, pp. 539-564
Persistent link: https://www.econbiz.de/10007819779