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Smith, Michael D.
11
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5
Telang, Rahul
4
Krishnan, Mayuram S.
3
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2
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2
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1
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Management science : journal of the Institute for Operations Research and the Management Sciences
4
Operations research, Management science : OR MS ; the international literature digest
2
Decision support systems : DSS ; the international journal
1
International journal of services and operations management
1
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OLC EcoSci
ECONIS (ZBW)
141
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22
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18
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1
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1
Establishing Trust in Electronic Commerce Through Online Word of Mouth: An Examination Across Genders
Awad, Neveen
;
Ragowsky, Arik
- In:
Journal of management information systems : JMIS
24
(
2008
)
4
,
pp. 101-122
Persistent link: https://www.econbiz.de/10008052040
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2
An empirical analysis of customer satisfaction for Intranet marketing systems
Krishnan, Mayuram S.
;
Ramaswamy, Venkatram
- In:
Decision support systems : DSS ; the international journal
24
(
1998
)
1
,
pp. 45-54
Persistent link: https://www.econbiz.de/10006197126
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3
Software product assessment based on customer inputs: metrics and managerial implications
Damien, Paul
;
Krishnan, Mayuram S.
;
Meyer, Mary C.
; …
- In:
International journal of services and operations management
1
(
2005
)
1
,
pp. 44-55
Persistent link: https://www.econbiz.de/10006015421
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4
Drivers of Customer Satisfaction for Software Products: Implications for Design and Service Support
Kekre, Sunder
;
Krishnan, Mayuram S.
;
Srinivasan, Kannan
- In:
Management science : journal of the Institute for …
41
(
1995
)
9
,
pp. 1456-1470
Persistent link: https://www.econbiz.de/10006102712
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5
From Niches to Riches: Anatomy of the Long Tail - The Internet marketplace allows companies to produce and sell a far wider range of products than ever before. This profoundly chan...
Brynjolfsson, Erik
;
Hu, Yu
;
Smith, Michael D.
- In:
MIT sloan management review
47
(
2006
)
4
,
pp. 67-71
Persistent link: https://www.econbiz.de/10007289387
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6
The Impact of Shopbots on Electronic Markets
Smith, Michael D.
- In:
Journal of the Academy of Marketing Science
30
(
2002
)
4
,
pp. 446-454
Persistent link: https://www.econbiz.de/10006151474
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7
Consumer Surplus in the Digital Economy: Estimating the Value of Increased Product Variety at Online Booksellers
Brynjolfsson, Erik
;
Hu, Yu
;
Smith, Michael D.
- In:
Management science : journal of the Institute for …
49
(
2003
)
11
,
pp. 1580-1596
Persistent link: https://www.econbiz.de/10006082920
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8
Frictionless Commerce? A Comparison of Internet and Conventional Retailers
Brynjolfsson, Erik
;
Smith, Michael D.
- In:
Management science : journal of the Institute for …
46
(
2000
)
4
,
pp. 563-585
Persistent link: https://www.econbiz.de/10006094411
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9
F INFORMATION COMMERCE & TECHNOLOGY - Frictionless commerce? A comparison of Internet and conventional retailers Fc:140
Brynjolfsson, Erik
;
Smith, Michael D.
- In:
Operations research, Management science : OR MS ; the …
41
(
2001
)
3
,
pp. 339-342
Persistent link: https://www.econbiz.de/10006512445
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10
Converting Pirates Without Cannibalizing Purchasers: The Impact of Digital Distribution on Physical Sales and Internet Piracy
Danaher, Brett
;
Dhanasobhon, Samita
;
Smith, Michael D.
; …
- In:
Marketing science : the marketing journal of the …
29
(
2010
)
6
,
pp. 1138-1152
Persistent link: https://www.econbiz.de/10008762679
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