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Dienstleistungsqualität
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Perceived justice in South African airline and
hospital
industries : measurement model
Meyer, Christine F. De
;
Petzer, Daniel J.
;
Svari, Sander
; …
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 120-139
Persistent link: https://www.econbiz.de/10010160050
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2
Patients
-medical unit relationship models in the virtual environment
Matysiewicz, Justyna
;
Smyczek, Slawomir
- In:
EuroMed journal of business
8
(
2013
)
1
,
pp. 36-47
Persistent link: https://www.econbiz.de/10010160064
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3
Consumer trust in high-consequence decisions : a study of medical services
Terres, Mellina da Silva
;
Santos, Cristiane Pizzutti dos
- In:
International journal of pharmaceutical and healthcare …
7
(
2013
)
2
,
pp. 120-141
Persistent link: https://www.econbiz.de/10010160211
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4
Implementing collaborative practices in the healthcare supply chain : insights into
hospital
-vendor operations
Matopoulos, Aristides
;
Michailidou, Liana
- In:
International journal of logistics systems and management
15
(
2013
)
2/3
,
pp. 288-303
Persistent link: https://www.econbiz.de/10010159600
Saved in:
5
Estimation of penalty costs in service industries
Mitra, Amitava
;
Patankar, Jayprakash G.
- In:
Advances in business and management forecasting
9
(
2013
),
pp. 47-57
Persistent link: https://www.econbiz.de/10010147161
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6
The relationship between informational justice, recovery satisfaction, and loyalty : the moderating role of failure attributions
Davoud Nikbin
;
Ishak Ismail
;
Malliga Marimuthu
- In:
Service business
7
(
2013
)
3
,
pp. 419-435
Persistent link: https://www.econbiz.de/10010159913
Saved in:
7
Revue d'épidémiologie et de santé publique
Issy-les-Moulineaux : Elsevier Masson
;
anfangs: Paris : …
-
24.1976 -
Persistent link: https://www.econbiz.de/10010186440
Saved in:
8
Health care management review : HCM review
Aspen Systems Corporation, Germantown, Md.
-
Germantown, Md : Corp
-
1.1976 -
Persistent link: https://www.econbiz.de/10008932853
Saved in:
9
Journal of health management
Los Angeles, Calif. [u.a.] : Sage
-
1.1999 -
Persistent link: https://www.econbiz.de/10010186702
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10
Journal of medical marketing
London [u.a.] : Sage
;
2005: London : Stewart
;
…
-
5.2005 -
Persistent link: https://www.econbiz.de/10010186788
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