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Journal of retailing and consumer services
London [u.a.] : Elsevier
;
anfangs: London : …
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1.1994 -
Persistent link: https://www.econbiz.de/10008374994
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E-commerce customer's preference implicit identification
Zdziebko, Tomasz
- In:
Folia oeconomica Stetinensia : FOS
11
(
2012
)
1
,
pp. 33-46
Persistent link: https://www.econbiz.de/10010148367
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How brand awareness affects online purchase intention : considering the role of perceived
risk
Hashemi, Novin
;
Hajiheydari, Nastaran
- In:
International journal of electronic customer …
6
(
2012
)
3/4
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pp. 274-291
Persistent link: https://www.econbiz.de/10010184744
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Shaping the competencies and behaviour of the insurance companies' employees in the process of creating the relations with customers
Grzebieniak, Andrzej
- In:
Folia oeconomica Stetinensia : FOS
11
(
2012
)
1
,
pp. 140-151
Persistent link: https://www.econbiz.de/10010148359
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The relationship between informational justice, recovery satisfaction, and loyalty : the moderating role of failure attributions
Davoud Nikbin
;
Ishak Ismail
;
Malliga Marimuthu
- In:
Service business
7
(
2013
)
3
,
pp. 419-435
Persistent link: https://www.econbiz.de/10010159913
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Conceptual analysis and implementation of an integrated CRM system for service providers
Cheng, Lai-yu
;
Wang, Chih-wei
- In:
Service business
7
(
2013
)
2
,
pp. 307-328
Persistent link: https://www.econbiz.de/10010146460
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7
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Binghamton, NY : Haworth Press
-
1.2002 -
Persistent link: https://www.econbiz.de/10008932868
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8
Airline website loyalty formation and the moderating effects of gender and education
Forgas-Coll, Santiago
;
Palau-Saumell, Ramon
; …
- In:
Service business
7
(
2013
)
2
,
pp. 255-274
Persistent link: https://www.econbiz.de/10010146462
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The international review of retail, distribution and consumer research
London : Routledge
-
1.1990/91 -
Persistent link: https://www.econbiz.de/10008380451
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Patients-medical unit relationship models in the virtual environment
Matysiewicz, Justyna
;
Smyczek, Slawomir
- In:
EuroMed journal of business
8
(
2013
)
1
,
pp. 36-47
Persistent link: https://www.econbiz.de/10010160064
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