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Yang, Zhilin
43
Peterson, Robin T.
36
Cai, Shaohan
19
Jun, Minjoon
19
Wang, Xuehua
8
Fam, Kim-Shyan
6
Zhou, Nan
6
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4
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Journal of business ethics : JOBE
7
Journal of business research : JBR
6
Journal of education for business
5
The journal of business forecasting : methods & systems
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
Industrial management & data systems
3
International journal of quality & reliability management
3
Journal of global marketing
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
International journal of internet marketing and advertising : IJIMA
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of service industry management : IJSIM
2
International marketing review
2
Journal of business strategies
2
Journal of food products marketing
2
Journal of international business studies : JIBS ; a publication of the Academy of International Business and the Western Business School
2
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
2
Journal of professional services marketing
2
The journal of supply chain management : a global review of purchasing and supply
2
Business & professional ethics journal
1
Business and society : a journal of interdiscipl. exploration
1
Decision support systems : DSS ; the international journal
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International business review : the official journal of the European International Business Academy
1
International journal of information systems and supply chain management : JISSCM ; an official publication of the Information Resources Management Association
1
International journal of management & enterprise development : IJMED
1
International journal of pharmaceutical and healthcare marketing : IJPHM
1
Journal of advertising research
1
Journal of electronic commerce research : JECR
1
Journal of international consumer marketing
1
Journal of marketing
1
Journal of marketing channels : ... distribution systems, strategy, and management
1
Journal of marketing communications
1
Journal of marketing education : JME
1
Journal of service management
1
Journal of small business management : JSBM ; a joint publ. 4 times a year of the International Council for Small Business and the West Virginia University Bureau of Business Research
1
Managing service quality : MSQ ; an international journal
1
Marketing research : a magazine of management and applications
1
Operations research, Management science : OR MS ; the international literature digest
1
Psychology & marketing
1
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OLC EcoSci
ECONIS (ZBW)
128
Other ZBW resources
40
RePEc
19
USB Cologne (EcoSocSci)
4
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1
Services quality dimensions of Internet retailing: an exploratory analysis
Yang, Zhilin
;
Peterson, Robin T.
;
Cai, Shaohan
- In:
The journal of services marketing
17
(
2003
)
6-7
,
pp. 685-700
Persistent link: https://www.econbiz.de/10007103662
Saved in:
2
Number 9 - EDI use and participation models: From the inter-organizational relationship perspective
Jun, Minjoon
;
Cai, Shaohan
;
Peterson, Robin T.
- In:
Industrial management & data systems
100
(
2000
)
8-9
,
pp. 412-420
Persistent link: https://www.econbiz.de/10008359676
Saved in:
3
Measuring customer perceived online service quality: Scale development and managerial implications
Yang, Zhilin
;
Jun, Minjoon
;
Peterson, Robin T.
- In:
International journal of operations & production …
24
(
2004
)
11-12
,
pp. 1149-1174
Persistent link: https://www.econbiz.de/10006814446
Saved in:
4
Measuring customer perceived online service quality: Scale development and managerial implications
Yang, Zhilin
;
Jun, Minjoon
;
Peterson, Robin T.
- In:
International journal of operations & production …
24
(
2004
)
11
,
pp. 1149-1174
Persistent link: https://www.econbiz.de/10006815009
Saved in:
5
I Read About It Online... - Web-based product reviews provide a wealth of information for marketers.
Yang, Zhilin
;
Peterson, Robin T.
- In:
Marketing research : a magazine of management and …
15
(
2003
)
4
,
pp. 26-32
Persistent link: https://www.econbiz.de/10007103247
Saved in:
6
Customer perceived value, satisfaction, and loyalty: The role of switching costs
Yang, Zhilin
;
Peterson, Robin T.
- In:
Psychology & marketing
21
(
2004
)
10
,
pp. 799-822
Persistent link: https://www.econbiz.de/10006962593
Saved in:
7
The Impact of Interorganizational Internet Communication on Purchasing Performance: A Study of Chinese Manufacturing Firms
Cai, Shaohan
;
Jun, Minjoon
;
Yang, Zhilin
- In:
The journal of supply chain management : a global …
42
(
2006
)
3
,
pp. 16-29
Persistent link: https://www.econbiz.de/10007272553
Saved in:
8
Development and validation of an instrument to measure user perceived service quality of information presenting Web portals
Yang, Zhilin
;
Cai, Shaohan
;
Zhou, Zheng
;
Zhou, Nan
- In:
Information & management : the internat. journal of …
42
(
2005
)
4
,
pp. 575-590
Persistent link: https://www.econbiz.de/10008355640
Saved in:
9
Implementing supply chain information integration in China: The role of institutional forces and trust
Cai, Shaohan
;
Jun, Minjoon
;
Yang, Zhilin
- In:
Journal of operations management : publ. quarterly by …
28
(
2010
)
3
,
pp. 257-269
Persistent link: https://www.econbiz.de/10008400606
Saved in:
10
Exploring the governance mechanisms of quasi-integration in buyer–supplier relationships
Cai, Shaohan
;
Yang, Zhilin
;
Hu, Zuohao
- In:
Journal of business research : JBR
62
(
2009
)
6
,
pp. 660-666
Persistent link: https://www.econbiz.de/10008239815
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