Tourism is a fast developing industry of the Russian economy. Service quality is closely connected with the quality … system of the tourist product. Quality service is the key to commercial success, living up to standards is an inseparable …

<p>Productivity and product and service quality are the foundations upon which an economy builds its competitiveness …, effectiveness and efficiency. Research focuses on the specific characteristics of productivity and the quality of hotel products and … productivity and improve the quality of the Croatian hotel industry, and in this way, enhance its competitiveness on the world …

Productivity and product and service quality are the foundations upon which an economy builds its competitiveness …, effectiveness and efficiency. Research focuses on the specific characteristics of productivity and the quality of hotel products and … productivity and improve the quality of the Croatian hotel industry, and in this way, enhance its competitiveness on the world …

The essential part of the paper is sacrificed to reviewing the major types of quality systems and quality marks as well … factors which, combined with successfully implemented quality rules, can have an essential influence on building permanent …

industry, managers focus on cost control and service quality as decisive factors of competitiveness. …

result of a careful analysis of the literature and of a field research. According to the answers of hotels' managers …, competitiveness is based mainly on service quality and cost control. The analyses of questionnaires and dedicated literature lead us … decisive factors of competitiveness: human resources, innovation, services and costs, which influence all hotels' operations …

The article analyzed main ways of increasing the competitiveness of dairy products by improving its quality … characteristics, revealed features of quality dairy products and their impact on production efficiency. …

This article analyzes perception of quality as a factor of performance of companies operating in the tourism industry …. The introduction defines business performance and quality with a focus on tourism companies. A synthesis of findings from … the quality management which emerged as one of the important factors, and so these findings justify the importance of …

produces aims to achieve the highest level of customer satisfaction through quality of supply. That is why, the reputation …