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E-consumer and the drive behind customer satisfaction: the Chinese online
Omar, Maktoba - In: International Journal of Economics and Business Research 2 (2010) 3/4, pp. 271-287
The purpose of this paper is to present and validate a model of factors influencing the customers' satisfaction on internet shopping in China. To attain these, a questionnaire was sent to 300 potential Chinese customers. The findings indicate that there are 15 items that influence consumer...
Persistent link: https://www.econbiz.de/10010669637
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Cybermarketing
Orzan, Gheorghe - Academy of Economic Studies, School of Marketing
The Internet has fundamentally changed communication among consumers and is likely to impose similar changes for marketing in general. As a result, marketers face a great number of challenges arising from the need to incorporate a growing number of new technologies into their communication,...
Persistent link: https://www.econbiz.de/10008555873
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Analysis of social network applications for organic agrifood products
Scuderi, Alessandro; Sturiale, Luisa - In: International Journal of Agricultural Resources, … 10 (2014) 2, pp. 176-189
This study was intended to frame current changes of farms and consumers in the new virtual contexts. This research analysed consumers' different purchasing attitudes in a traditional or virtual context. Here, we presented the first results of an in-progress research that may explain the new...
Persistent link: https://www.econbiz.de/10010797716
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La rilevanza delle variabili predittive della propensione all’acquisto online
Bonera, Michelle - In: MERCATI E COMPETITIVITÀ 2011/4 (2011) 4, pp. 101-123
Obiettivo del presente lavoro è quello di studiare il comportamento d’acquisto online, analizzando le variabili che incidono sull’intenzione d’acquisto degli utenti Web. Le ricerche, volte a spiegare la propensione all’utilizzo delle nuove tecnologie hanno fornito, ad oggi, numerosi...
Persistent link: https://www.econbiz.de/10010560491
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EFECTOS DEL DISEÑO DE LA TIENDA VIRTUAL EN EL COMPORTAMIENTO DE COMPRA: TIPIFICACIÓN DEL CONSUMIDOR ONLINE /
Cristóbal Fransi, E. - In: Investigaciones Europeas de Dirección y Economía de … 11 (2005) 1, pp. 203-221
world, it is necessary to define an appropriate design of the website that is adjusted to its business idea and its target … administration, focusing in the following aspects: graphic design, usability and accessibility. Starting from this analysis, the …
Persistent link: https://www.econbiz.de/10010569788
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Portugal; Financial Sector Assessment Program: Detailed Assessment of Observance of IAIS Insurance Core Principles
International Monetary Fund (IMF); International … - 2007
This Detailed Assessment of the Observance of International Association of Insurance Supervisors (IAIS) Insurance Core Principles for Portugal highlights the market analysis of the insurance market. Investment in domestic government bonds has decreased and is outweighed by nondomestic government...
Persistent link: https://www.econbiz.de/10011243620
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Das Ombudsmannverfahren des Bundesverbandes deutscher Banken im Lichte von Kundenzufriedenheit und Kundenbindung
Körnert, Jan; Wolf, Cornelia - Fakultät Wirtschaftswissenschaften, Technische … - 2002
werden, ob sich die mit der Einführung des Ombudsmannverfahrens verbundenen Hoffnungen auf eine größere Kundenzufriedenheit …
Persistent link: https://www.econbiz.de/10009207037
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HERAUSFORDERUNGEN DES LANDHANDELS UNTER VERÄNDERTEN MARKTBEDINGUNGEN: THEORETISCHE ÜBERLEGUNGEN UND EMPIRISCHE EVIDENZ
Schulze, Birgit - Gesellschaft für Wirtschafts- und Sozialwissenschaften … - 2012
Kundenzufriedenheit empirisch überprüft. Eine Fokusgruppen-Diskussion mit Landwirten beleuchtet die landwirtschaftlichen Sichtweise auf … Landwirten aus Nord- und Nord-Ostdeutschland wird untersucht, welche Leistungen der Landhändler zu Kundenzufriedenheit führen und … zeigen, dass neben der Konditionenpolitik auch die Serviceprofilierung entscheidend für die Kundenzufriedenheit ist. Die …
Persistent link: https://www.econbiz.de/10011070466
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Electronic Commerce and Business Performance: An Empirical Investigation of Business Organizations in Nigeria
Kareem, T.S.; Owomoyela, S.K.; Oyebamiji, F.F. - In: International Journal of Academic Research in Business … 4 (2014) 8, pp. 215-223
This research paper examined the impact of e-commerce on business performance with particular reference to the selected supermarkets in Ibadan metropolis. The study sample was made up of 8 Supermarkets. Structured questionnaire designed by the researchers were used to collect data from each...
Persistent link: https://www.econbiz.de/10010928999
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Product delivery service provider selection and customer satisfaction in the era of internet of things: A Chinese e-retailers’ perspective
YU, Jie; Subramanian, Nachiappan; Ning, Kun; Edwards, David - In: International Journal of Production Economics 159 (2015) C, pp. 104-116
In this study we focus on how e-retailers who deal with innovative products in the era of the Internet of Things (IoT) select product delivery service providers to ensure timely and efficient delivery to customers. Based on the asset–process–performance framework, we propose a triadic model...
Persistent link: https://www.econbiz.de/10011116433