Much research has been undertaken with the assumption that resistance adversely affects a change process. Strategies devised from this perspective often approach resistance in an adversarial manner, attempting to circumvent or negate its impact. However, recent research has identified that...

This paper examines the design and implementation of an effective process of operations and logistics strategy. A process called Strategic Operations and Logistics Planning (SOLP) is developed from the Manufacturing Audit Approach to encompass operations, both internal to enterprises, and across...

The implementation of information technology (IT) for supply chain management (SCM) is becoming more and more important in the context of an increasingly globalized and competitive economy. IT, by providing timely, accurate, and reliable information, has greatly improved supply chain performance...