This paper uses a large sample of Korean union members working in different industries and occupations to test a model of union satisfaction. The results suggest that internal union relations --members representation and union leader effectiveness-- are the most important determinants of...

In this paper we use a relational approach to investigate how employee perceptions of their relationships with three types of managers—senior, line, and human resource managers—are related to employees’ job satisfaction and intention to quit. Based on an employee survey (n=1,533), and...

The authors develop a 'logic of action' framework to conceptualize the impact of globalization on employment relations (ER) and to predict the trajectory of ER. They argue that the interplay among three different logics of action-the logic of competition, the logic of industrial peace, and the...

The authors develop a logics of action framework to conceptualize the impact of globalization on employment relations (ER) and to predict the trajectory of ER. They argue that the interplay among three different logics of action—the logic of competition, the logic of industrial peace, and...

This study examines reasons for variation in work design (defined by job discretion and performance monitoring) and how work design affects organizational outcomes. Drawing on a 2003–2006 survey of 2,359 call centers in 16 countries, the authors test strategic human resource management...

Foreign direct investment has boomed in China and East Asia more generally over the past decade. This has been accompanied by an influx of expatriate managers with responsibility for managing joint ventures and subsidiaries. The paper reviews the relevant literature and draws on interviews with...

There is an important literature suggesting that the consumer has become a key focus of identity and figure of authority in contemporary society. Within this literature, however, there is little consideration of the role that the identification with the customer could play in management control...

The paper begins with a brief summary of arguments regarding the development of employee participation in decision-making. The incidence of various types of employee participation schemes in the Australian metal industry are described using a survey of management respondents. Probit analysis is...

Strikes have been examined from a variety of theoretical perspectives and at different levels of analysis. But for various reasons associated with theoretical developments in industrial relations and sociology, inter-industry strike studies have been neglected. This article discusses these...