Innovation processes result from a series of decisions and these are influenced by the perceived risks and success metrics faced by the decision-maker. Aiming to understand whether innovation risks and success metrics change during and between innovations, four hypotheses were developed and a...

This paper provides a review of literature regarding the concept of the psychological contract, a complex concept within organisation behaviour. Having explored the key dimensions of the psychological contract within the extant literature, we identify a gap in knowledge associated with the...

We investigated how students interpersonal trust relationships impact on their willingness to share knowledge during group work and whether there is one best method of group allocation to maximise knowledge sharing. Through focus groups with 32 undergraduate and postgraduate students, we found:...

This paper proposes a strategy for the research of leadership and entrepreneurial learning and development processes in a small business context. It is relevant to wide ranging local, national and European policies to develop SME entrepreneurial leadership practice and SME growth. Leadership is...

We construct the historical development of the term "human resource development" (HRD) within the United Kingdom (UK). We argue that HRD has been introduced and employed extensively by academics but not taken up with such enthusiasm by professionals and governments. We trace the development of...

The purpose of this paper is to provide clarification of the concepts of academic study leave and the sabbatical, which are somewhat contested in the increasingly complex, managerialist and performative higher education context. A critical review of academic literature is employed to help...

Purpose Drawing on B2B Relationship Marketing and management theory, this research seeks to better understand customer-perceived value in B2B contexts, specifically what customers expect from their relationships with suppliers. The study therefore aims to explore the customer’s perspective of...

Community, coupled with commerce, content and communication are widely discussed as the essential components of successful web presence. Those organisations that control popular virtual communities are in a position to dominate business transactions over the Internet. Community means customer...

As organisations develop their customer knowledge practices, processes and competence, consumers and citizens need an increasingly sophisticated appreciation of the potential for, and nature of, consumer surveillance. The discussion in the paper is informed by an analysis of three typical...

This paper uses a comparative study to explore entrepreneurial marketing orientation in small software technology firms, in relation to firm growth. Entrepreneurial Marketing (EM) acknowledges the interface between entrepreneurship, marketing and innovation and, pursuance of customer value....