Narrow search
Showing 1 - 10 of 4,984
Cover Image
School Choice and School Quality in the US
Nechyba, Thomas - In: CESifo DICE Report 2 (2004) 4, pp. 33-38
Persistent link: https://www.econbiz.de/10005037313
Cover Image
Measuring the e-service quality of Pakistani banks
Tahira, Riffat; Butt, Muhammad Mohsin; Run, Ernest Cyril De - In: International Journal of Economics and Business Research 4 (2012) 5, pp. 577-589
E-banking is a recent phenomenon in Pakistan and is a relatively less investigated topic of academic research. This paper sets out to investigate the dimension of e-service quality in Pakistani banks. A quantitative approach was used to identify and capture the e-service dimensions in the...
Persistent link: https://www.econbiz.de/10010669646
Cover Image
The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms
Dellarocas, Chrysanthos - In: Management Science 49 (2003) 10, pp. 1407-1424
Online feedback mechanisms harness the bidirectional communication capabilities of the Internet to engineer large … and challenges that these mechanisms represent. It discusses some important dimensions in which Internet-based feedback …
Persistent link: https://www.econbiz.de/10009217997
Cover Image
A New Era for the Music Industry: How New Technologies and the Internet Affect the Way Music is Valued and have an Impact on Output Quality
Patokos, Tassos - In: Panoeconomicus 55 (2008) 2, pp. 233-248
Since its early days, the Internet has been used by the music industry as a powerful marketing tool to promote artists …-growing phenomenon of file sharing, have created the general impression that the Internet is responsible for a crisis within the industry … the impact of new technologies and the Internet on the three main actors of the music industry: consumers, artists and …
Persistent link: https://www.econbiz.de/10008554178
Cover Image
The Digitization of Word-of-mouth: Promise and Challenges of Online Feedback Mechanisms
Dellarocas, Chrysanthos - Sloan School of Management, Massachusetts Institute of … - 2003
Online feedback mechanisms harness the bi-directional communication capabilities of the Internet in order to engineer … and challenges that these mechanisms represent. It discusses some important dimensions in which Internet-based feedback …
Persistent link: https://www.econbiz.de/10005458609
Cover Image
Efficiency and Robustness of Binary Feedback Mechanisms in Trading Environments with Moral Hazard
Dellarocas, Chrysanthos - Sloan School of Management, Massachusetts Institute of … - 2003
This paper offers a systematic exploration of online feedback mechanism design issues in trading environments with opportunistic sellers, imperfect monitoring of a seller's effort level, and two possible transaction outcomes (corresponding to "high" and "low" quality respectively), one of which...
Persistent link: https://www.econbiz.de/10005587372
Cover Image
The Digitization of Word-of-Mouth: Promise and Challenges of Online Feedback
Dellarocas, Chrysanthos - Sloan School of Management, Massachusetts Institute of … - 2004
Online feedback mechanisms harness the bi-directional communication capabilities of the Internet in order to engineer … and challenges that these mechanisms represent. It discusses some important dimensions in which Internet-based feedback …
Persistent link: https://www.econbiz.de/10005587413
Cover Image
Cooperation Without Enforcement? A comparative analysis of litigation and online reputation as quality assurance mechanisms
Bakos, Yannis; Dellarocas, Chrysanthos - Sloan School of Management, Massachusetts Institute of … - 2003
Online reputation mechanisms are emerging as a promising alternative to more established mechanisms for promoting trust and cooperative behavior, such as legally enforceable contracts. As information technology dramatically reduces the cost of accumulating, processing and disseminating consumer...
Persistent link: https://www.econbiz.de/10005587495
Cover Image
When Good News About Your Rival Is Good for You: The Effect of Third-Party Information on the Division of Channel Profits
Shaffer, Greg; Zettelmeyer, Florian - In: Marketing Science 21 (2002) 3, pp. 273-293
The Internet has led to a large number of third-party sources that offer high-quality information about firms … Internet technology site, reviews the newest upgrade of the MacOS and writes that the new user interface is even easier to use …
Persistent link: https://www.econbiz.de/10008787638
Cover Image
Retailers' Multichannel and Price Advertising Strategies
Zhang, Xubing - In: Marketing Science 28 (2009) 6, pp. 1080-1094
Online retailing boasts two major advantages: convenience of home shopping and easy access to information. In this paper, I argue that these two features have important implications for retailers' channel and advertising decisions. Two major questions are addressed: When should a conventional...
Persistent link: https://www.econbiz.de/10008788309