tends to explore the innovation activities in cultural parks in Taiwan, from the aspect of cultural value. Nevertheless …, research on cultural parks in Taiwan still focuses on architecture design and reuse of space; studies on Service Innovation are … rather few. This study therefore aims to discuss Service Innovation in cultural parks themselves. With questionnaire survey …

The purpose of this study is to analyze how innovation is leveraged in a commoditized service industry. Focusing on the … innovation in the various categories. We present two case studies to demonstrate different approaches to innovation. Based on … these findings, we develop a framework that suggests innovation priorities for different business models. Finally, we …

The present paper aims at analyzing the types of innovation in the field of services. First, the concept of innovation … is defined and second, field literature is reviewed from the perspective of service innovation. The main types of … innovation are identified based on several attempts at defining innovation, the most notable being Schumpeter’s. Thus, it is …

Innovation plays a vital role in a company'(tm)s development and in helping it keep up with new technologies and … customers'(tm) highest expectations. A large number of publications on tourism innovation reflect the interest of many authors … in this topic. In the past few years several authors have approached tourism innovation, developed models of innovation …

innovation and protection activities of service companies. In fact, previous analyses reveal that the protection topic is … conceptual frame has been developed in order to investigate deeper knowledge about service innovation protection and corporate …

werden, ob sich die mit der Einführung des Ombudsmannverfahrens verbundenen Hoffnungen auf eine größere Kundenzufriedenheit …

Kundenzufriedenheit empirisch überprüft. Eine Fokusgruppen-Diskussion mit Landwirten beleuchtet die landwirtschaftlichen Sichtweise auf … Landwirten aus Nord- und Nord-Ostdeutschland wird untersucht, welche Leistungen der Landhändler zu Kundenzufriedenheit führen und … zeigen, dass neben der Konditionenpolitik auch die Serviceprofilierung entscheidend für die Kundenzufriedenheit ist. Die …

) associated with innovation. These benefits and costs are investigated through analysing the relationship between the innovation … appropriate findings. The results described the significant relationship of innovation with customer satisfaction and brand …

How to enhance customer satisfaction and technology innovation have been topics of discussion for some time; however … goal is innovation, whereas internalization activity should be emphasized when the organizational goal is customer …

intentions). In addition, the authors explore whether these relationships are equivalent across two countries—Germany and the …