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~source:"usbk"
~subject:"Dienstleistung"
~subject:"Financial crisis"
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Dienstleistung
Financial crisis
Lehrbuch
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Operations Management
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Service industries
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Clark, Graham
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Johnston, Robert
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Shulver, Michael
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USB Cologne (EcoSocSci)
ECONIS (ZBW)
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Service operations management
Johnston, Robert
;
Clark, Graham
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2001
Persistent link: https://www.econbiz.de/10004719528
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Service operations management : improving service delivery
Johnston, Robert
;
Clark, Graham
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2005
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2. ed.
Persistent link: https://www.econbiz.de/10004823593
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Service operations management : improving service delivery
Johnston, Robert
;
Clark, Graham
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2008
-
3. ed.
Persistent link: https://www.econbiz.de/10004910964
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4
Service operations management : improving service delivery
Johnston, Robert
;
Clark, Graham
;
Shulver, Michael
-
2012
-
4. ed.
Persistent link: https://www.econbiz.de/10009528614
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