Service operations management
Robert Johnston ; Graham Clark
| Year of publication: |
2001
|
|---|---|
| Authors: | Johnston, Robert ; Clark, Graham |
| Publisher: |
Harlow [u.a.] : Financial Times Prentice Hall |
| Subject: | Service industries | Management | Dienstleistung | Lehrbuch |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVII, 413 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Includes bibliographical references and index |
| ISBN: | 0-273-63922-6 |
| Classification: | Unternehmensführung ; Dienstleistungen: Allgemeines |
| Source: |
Persistent link: https://www.econbiz.de/10004719528