Service operations management
Year of publication: |
2001
|
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Authors: | Johnston, Robert ; Clark, Graham |
Publisher: |
Harlow [u.a.] : Financial Times Prentice Hall |
Subject: | Service industries | Management | Dienstleistung | Lehrbuch |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Mudie, Peter, (2006)
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The management of service operations
Wright, J. Nevan, (2004)
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Fitzsimmons, James A., (2004)
- More ...
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Service operations management : improving service delivery
Johnston, Robert, (2012)
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Service operations management : improving service delivery
Johnston, Robert, (2008)
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Service operations management : improving service delivery
Johnston, Robert, (2005)
- More ...