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Qualifizierung von Beschäftigten in der ambulanten Pflege : Qualitätsmanagement und Benchmarking in der Praxis
Bandemer, Stephan von (contributor) - 1999
Persistent link: https://www.econbiz.de/10004023925
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Benchmarking for best practice : continuous learning through sustainable innovation
Zairi, Mohamed - 1996
Persistent link: https://www.econbiz.de/10004307427
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Breakthrough process redesign : new pathways to customer value
Adair, Charlene B.; Murray, Bruce A. - 1994 - 1. print.
Persistent link: https://www.econbiz.de/10004184921
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Blueprints for continuous improvement : lessons from the Baldrige winners
Hodgetts, Richard M. - 1993
Persistent link: https://www.econbiz.de/10004190295
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Benchmarking : a practitioner's guide for becoming and staying best of the best
Balm, Gerald J. - 1992
Persistent link: https://www.econbiz.de/10004191069
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Konzeption einer Benchmarkingstudie zur Professionalisierung des Qualitätsmanagements von Call-Centern
Friemel, Clemens - 1999
Persistent link: https://www.econbiz.de/10004598636
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Benchmarking for best practice : cintinuous learning through sustainable innovation
Zairi, Mohamed - 1998 - Paperback ed.
Persistent link: https://www.econbiz.de/10004367810
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Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs
Keehley, Patricia; Abercrombie, Neil N. - 2008 - 2nd ed
Persistent link: https://www.econbiz.de/10004910638
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Survey pain relief : transforming customer insights into action
Monger, Jodie; Perkins, Debra - 2008
Persistent link: https://www.econbiz.de/10004935924
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Qualitätssicherungs-System : planen, ausarbeiten, einführen, kontrollieren
Schwenke, Rolf G. R. - 1991
Persistent link: https://www.econbiz.de/10004127773