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Kundenmanagement
5
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Cook, Sarah
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Coldicott, Hilary
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Macaulay, Steve
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USB Cologne (EcoSocSci)
ECONIS (ZBW)
50
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Customer care : implementing total quality in today's service-driven organisation
Cook, Sarah
-
1992
Persistent link: https://www.econbiz.de/10004133857
Saved in:
2
Process improvement : a handbook for managers
Cook, Sarah
-
1996
Persistent link: https://www.econbiz.de/10004299359
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3
Creative problem solving : 21 tried and tested training activities for developing problem solving skills
Cook, Sarah
-
1992
Persistent link: https://www.econbiz.de/10004205024
Saved in:
4
The essential guide to employee engagement : better business performance through staff satisfaction
Cook, Sarah
-
2008
Persistent link: https://www.econbiz.de/10004211116
Saved in:
5
Customer care : how to improve competitiveness, staff motivation and profitability in today's service driven organization
Cook, Sarah
-
1997
-
2. ed.
Persistent link: https://www.econbiz.de/10004317821
Saved in:
6
Training for empowerment
Cook, Sarah
-
1994
Persistent link: https://www.econbiz.de/10004565630
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7
Practical benchmarking : a manager's guide to creating a competitive advantage
Cook, Sarah
-
1997
Persistent link: https://www.econbiz.de/10004346108
Saved in:
8
Measuring customer service effectiveness
Cook, Sarah
-
2004
Persistent link: https://www.econbiz.de/10004663328
Saved in:
9
Compendium of questionnaires and inventories
Cook, Sarah
Persistent link: https://www.econbiz.de/10004719775
Saved in:
10
Compendium of customer service questionnaires and inventories
Cook, Sarah
-
2002
Persistent link: https://www.econbiz.de/10004744383
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