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Die Vielfalt der Dienstleistungsökonomik : Festschrift für Dieter Witt zum 60. Geburtstag
Sturm, Hilmar (contributor) - 2003 - 1. Aufl.
Persistent link: https://www.econbiz.de/10004663593
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"Sprachregelungen" für Mitarbeiter im Kundenkontakt - Möglichkeiten und Grenzen
Fließ, Sabine; Möller, Sabine; Momma, Sabine Beate - 2003
Persistent link: https://www.econbiz.de/10004715225
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Service management and operations
Haksever, Cengiz (contributor) - 2000 - 2. ed.
Persistent link: https://www.econbiz.de/10004592980
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Service sector management : an Indian perspective
Bhattacharjee, Chittaranjan - 2007 - 4. Jaico impression
Persistent link: https://www.econbiz.de/10004910542
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Managing service operations : design and implementation
Hollins, Bill; Shinkins, Sadie - 2006
Persistent link: https://www.econbiz.de/10004879430
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Shared services : a manager's journey
Melchior, Daniel C. - 2008
Persistent link: https://www.econbiz.de/10004895387
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Management of service sector
Bhatia, B. S. (contributor) - 2008
Persistent link: https://www.econbiz.de/10004924403
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Services technology and management in Malaysia
Ndubisi, Nelson Oly (contributor) - In: International journal of services technology and management Vol. 8, no. 1 (2007)
Persistent link: https://www.econbiz.de/10004925852
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Global service sector management
Timo, Nils (contributor) - In: Journal of management & organization : journal of … Vol. 13, nr. 2 (2007)
Persistent link: https://www.econbiz.de/10004925866