Managing service operations : design and implementation
Year of publication: |
2006
|
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Authors: | Hollins, Bill ; Shinkins, Sadie |
Publisher: |
London [u.a.] : Sage Publ. |
Subject: | Dienstleistungssektor | Management | Produkt | Design | Service industries | Work design | Product management |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
Extent: | XII, 299 S. : Ill., graph. Darst. |
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Type of publication: | Book / Working Paper |
Language: | English |
ISBN: | 1-4129-2952-0 ; 1-4129-2953-9 ; 978-1-4129-2952-3 ; 978-1-4129-2953-0 |
Classification: | Dienstleistungen: Allgemeines ; Unternehmensführung |
Source: |
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Johnston, Robert, (2001)
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The management of service operations
Wright, J. Nevan, (2004)
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Fitzsimmons, James A., (2004)
- More ...
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Managing service operations : design and implementation
Hollins, Bill, (2006)
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Managing service operations : design and implementation
Hollins, Bill, (2006)
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Shinkins, Sadie, (1988)
- More ...