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Government at a Glance: Western Balkans presents information on public governance in the Western Balkan region – covering Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, and Serbia, and compares it to OECD and OECD-EU countries. This first regional edition features 40...
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Purpose: The purpose of this study is to identify innovation models in the judiciary according to the current integrated theoretical approach for innovation in services. Design/methodology/approach: This study uses a quantitative approach. The authors collected the data through a questionnaire...
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the delivery of services to the poor, i.e., improving efficiency, accountability, and transparency, and reducing bribery …
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information technology (IT) on the service quality, accountability, and transparency through effective IT governance (ITG) as an …, accountability, and transparency indirectly through effective ITG. The result implies that effective ITG is a crucial aspect that …
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