Although many studies have focused on significant role of total quality management (TQM) in literature, little attention has been paid to using the fuzzy multiple criteria decision making (FMCDM) for analysis TQM factors especially in the context of hospitality. The purpose of this study is to...

Strategic supply chain management has gained more importance with the effect of globalization. In today's global market, well-managed supply chain is one of the most important requirements to be successful in the market. The main idea of the supply chain management is generation of good...