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Analysis of e-service quality...
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AHP approach
Service quality
21,476
Dienstleistungsqualität
20,725
Multi-criteria analysis
7,222
Multikriterielle Entscheidungsanalyse
7,181
Customer satisfaction
6,373
Kundenzufriedenheit
6,187
Consumer behaviour
4,435
Konsumentenverhalten
4,390
Relationship marketing
3,965
Beziehungsmarketing
3,953
Theorie
3,592
Theory
3,551
AHP-Verfahren
2,909
Qualitätsmanagement
2,778
Quality management
2,738
Wirtschaftsprüfung
2,474
Financial audit
2,468
E-Government
2,329
E-government
2,167
Krankenhaus
1,869
Hospital
1,857
Fuzzy sets
1,808
Fuzzy-Set-Theorie
1,807
USA
1,759
United States
1,734
Health care
1,612
Mathematische Optimierung
1,611
Mathematical programming
1,610
Gesundheitsversorgung
1,581
Deutschland
1,525
Germany
1,437
Gesundheitswesen
1,299
Health care system
1,281
Supply chain
1,242
Lieferkette
1,236
Product quality
1,224
Produktqualität
1,213
Entscheidung
1,192
Decision
1,176
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1,113
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378
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Ishizaka, Alessio
21
Raut, Rakesh D.
21
Saaty, Thomas L.
21
Zavadskas, Edmundas Kazimieras
17
Kumar, Dinesh
14
Parthiban, P.
14
Routroy, Srikanta
14
Vargas, Luis G.
14
Luthra, Sunil
13
Singh, Rajesh K.
12
Garg, Dixit
11
Kant, Ravi
11
Daim, Tugrul U.
10
Ho, William
10
Kamble, Sachin S.
10
Kumar, Pradeep
10
Shirouyehzad, Hadi
10
Ahuja, Inderpreet Singh
9
De Felice, Fabio
9
Ganesh, K.
9
Gupta, Sanjay
9
Moreno-Jiménez, José María
9
Mu, Enrique
9
Petrillo, Antonella
9
Saleeshya, P. G.
9
Sarkis, Joseph
9
Shahin, Arash
9
Shankar, Ravi
9
Büyüközkan, Gülçin
8
Mangla, Sachin Kumar
8
Punniyamoorthy, M.
8
Rajesh, R.
8
Faisal, Mohd. Nishat
7
Gardas, Bhaskar B.
7
Gunasekaran, Angappa
7
Haq, A. Noorul
7
Jenab, Kouroush
7
Keshavarz, Elham
7
Kiani Mavi, Reza
7
Klumpp, Matthias
7
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NetLibrary, Inc
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1
Springer International Publishing
1
Springer Malaysia Representative Office
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International journal of production research
103
International journal of productivity and quality management : IJPQM
64
International journal of logistics systems and management
56
International journal of services and operations management
51
International journal of production economics
50
European journal of operational research : EJOR
49
International journal of business information systems : IJBIS
44
Benchmarking : an international journal ; BIJ
43
Journal of air transport management
42
International journal of management and decision making : IJMDM
39
IEEE transactions on engineering management : EM
35
International journal of procurement management
33
International journal of quality & reliability management
31
International journal of business and systems research
30
Socio-economic planning sciences : the international journal of public sector decision-making
30
Technological forecasting & social change : an international journal
28
International journal of process management and benchmarking : IJPMB
27
Omega : the international journal of management science
27
International journal of business excellence
26
Journal of business economics and management
24
Journal of modelling in management
24
Opsearch : journal of the Operational Research Society of India
24
Journal of industrial engineering and management : JIEM
21
Journal of the Operational Research Society
21
International journal of decision sciences, risk and management
20
Group decision and negotiation
18
International journal of applied management science
17
International journal of business innovation and research
17
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
17
Business process management journal
16
Decision analytics journal
16
International journal of logistics systems and management : IJLSM
16
International journal of shipping and transport logistics : IJSTL
16
Journal of business research : JBR
16
Journal of decision systems
16
Journal of the Operational Research Society : OR
16
European journal of industrial engineering : EJIE
15
International journal of agile systems and management : IJASM
14
Maritime policy and management : MPM
13
Economic research
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ECONIS (ZBW)
2,900
RePEc
1
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1
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10
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2,901
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date (oldest first)
1
Decision support process for selection of an optimal enterprise architecture framework for e-government implementation
Mokone, Christopher B.
;
Eyitayo, Oduronke T.
;
Masizana, …
- In:
Inventi impact: SMEs
(
2020
)
2
,
pp. 73-86
Persistent link: https://www.econbiz.de/10012317127
Saved in:
2
AHP
for evaluating e-government : analysis and application
Kabassi, Katerina
- In:
The analytic hierarchy process : advances in research …
,
(pp. 175-200)
.
2018
Persistent link: https://www.econbiz.de/10012007680
Saved in:
3
A hybrid fuzzy methodology to evaluate customer satisfaction in a public transportation system for Istanbul
Bilişik, Özge Nalan
;
Erdoğan, Melike
;
Kaya, İhsan
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
10
,
pp. 1141-1159
Persistent link: https://www.econbiz.de/10009793743
Saved in:
4
Does decision changes : a case discussion on e-governance outsourcing ; a fuzzy analysis approach
Mahalik, Debendra Kumar
- In:
Global business review
15
(
2014
)
4
,
pp. 39-48
Persistent link: https://www.econbiz.de/10011346398
Saved in:
5
E-government diffusion in Iran : a public sector employees' perspective
Hashemkhani Zolfani, Sarfaraz
;
Sedaghat, Maedah
;
Rad, …
- In:
International journal of business information systems : …
15
(
2014
)
2
,
pp. 205-221
Persistent link: https://www.econbiz.de/10010376916
Saved in:
6
E-government project evaluation : a balanced scorecard analysis
Yao, Jianrong
;
Liu, Jin
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 11-23
Persistent link: https://www.econbiz.de/10011529130
Saved in:
7
Ranking of government web sites of India by an integrated method of
AHP
with TOPSIS
Mahalik, Debendra Kumar
- In:
Paradigm : the journal of Institute of Management Technology
16
(
2012
)
1
,
pp. 1-10
Persistent link: https://www.econbiz.de/10011758472
Saved in:
8
Performance evaluation on quality of Asian e-government websites : an
AHP
approach
Dominic, P. D. D.
;
Jati, Handaru
;
Kannabiran, G.
- In:
International journal of business information systems : …
6
(
2010
)
2
,
pp. 219-239
Persistent link: https://www.econbiz.de/10008664060
Saved in:
9
A combined QFD-
AHP
decision-making tool for the investigation and improvement of e-banking usage
Paltayian, George
;
Georgiou, Andreas C.
;
Gotzamani, Katerina
- In:
International journal of quality & reliability management
41
(
2024
)
1
,
pp. 150-172
Persistent link: https://www.econbiz.de/10014470825
Saved in:
10
A web-based Delphi multi-criteria group decision-making framework for renewable energy project development processes
Pojadas, Dave J.
;
Abundo, Michael Lochinvar S.
- In:
International journal of management and decision making …
19
(
2020
)
4
,
pp. 426-449
Persistent link: https://www.econbiz.de/10012514522
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