Blankson, Charles; P. Kalafatis, Stavros; Coffie, Stanley; … - In: Journal of Product & Brand Management 23 (2014) 3, pp. 162-179
positioning strategies of service brands, and to establish whether there is evidence of congruence/fit between managerial … decisions, adopted communications and target audience perceptions of positioning strategies of the brands. The relative … corresponding positioning messages. The findings also show that fit or congruence between managerial decision and communicated …