Ilicic, Jasmina; Baxter, Stacey M; Kulczynski, Alicia - In: European Journal of Marketing 49 (2015) 1/2, pp. 62-81
Purpose – The purpose of this paper is to compare the influence of spokesperson appearance (visual congruence) and the sounds contained in a spokesperson’s name (verbal congruence) on consumer perceptions of spokesperson–product fit. Design/methodology/approach – Two experiments were...