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~subject:"Arbeitsleistung"
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Arbeitsleistung
Job crafting
131
Job satisfaction
113
Arbeitszufriedenheit
111
Arbeitsverhalten
110
Work behaviour
110
job crafting
104
Service quality
86
Dienstleistungsqualität
85
Leistungsmotivation
85
Work motivation
85
Job performance
59
Service performance
59
service performance
51
Anforderungsprofil
44
Occupational profile
44
Führungsstil
40
Leadership style
40
Arbeitsgestaltung
39
Job design
39
Human Resource Management
34
Personalmanagement
34
Dienstleistungssektor
32
Performance measurement
32
Service industry
32
Emotion
31
Performance-Messung
31
Beziehungsmarketing
30
Relationship marketing
30
Arbeitspsychologie
29
Organizational psychology
29
Work engagement
29
Consumer behaviour
25
Konsumentenverhalten
25
Arbeitskräfte
23
Workforce
23
Customer satisfaction
21
Customer service
21
Kundenservice
21
Kundenzufriedenheit
21
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Online availability
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Undetermined
47
Free
9
Type of publication
All
Article
58
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
58
Aufsatz in Zeitschrift
58
Graue Literatur
1
Hochschulschrift
1
Non-commercial literature
1
Thesis
1
Language
All
English
59
Author
All
Bakker, Arnold B.
7
Demerouti, Evangelia
4
Derks, Daantje
3
Cheng, Jui-Chang
2
Guan, Xiaoyu
2
Hetland, Jørn
2
Hur, Won-Moo
2
Karatepe, Osman M.
2
Luu Trong Tuan
2
Shin, Yuhyung
2
Tims, Maria
2
Wingerden, Jessica van
2
Abioro, Matthew Adekunle
1
Almanaga'h, Khaled Salameh
1
Alok, Swati
1
Arasli, Huseyin
1
Ariani, Dorothea Wahyu
1
Arici, Hasan Evrim
1
Aryee, Samuel
1
Bajjer, Arnold B.
1
Banerjee, Sudatta
1
Baranik, Lisa E.
1
Barclay, Laurie J.
1
Baum, Matthias
1
Berber, Aykut
1
Berdicchia, Domenico
1
Bipp, Tanja
1
Boehnlein, Philipp
1
Boxall, Peter F.
1
Bracci, Enrico
1
Bruning, Patrick F.
1
Campion, Michael A.
1
Cao, Xingping
1
Chen, Chien-Yu
1
Chen, Shou-Wei
1
Chen, Yashuo
1
Chen, Ying
1
Cheung, Gordon
1
Choi, Wook-Hee
1
Chou, David C.
1
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Published in...
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Journal of vocational behavior
5
International journal of hospitality management
4
Human resource management
3
International journal of human resource management
3
Journal of managerial psychology
3
Personnel review
3
Human resource development international : HRDI
2
International journal of contemporary hospitality management
2
International journal of organization theory and behavior
2
South African journal of business management
2
Tourism management perspectives : TMP
2
Tourism review
2
Africa journal of management
1
Asia Pacific business review
1
Athens journal of business & economics : AJBE
1
Business and Economic Research : BER
1
Career development international
1
ERIM Ph. D. series research in management / Erasmus Institute of Management
1
Economic research
1
Equilibrium : quarterly journal of economics and economic policy
1
European management journal
1
Group & organization management : an international journal
1
Human relations : towards the integration of the social sciences
1
IIMB management review
1
International journal of business innovation and research
1
International journal of information systems and change management : IJISCM
1
International journal of manpower
1
Journal of air transport management
1
Journal of applied behavioral science
1
Journal of international trade & commerce
1
Journal of management & organization : JMO
1
Journal of management : JOM
1
Journal of risk and financial management : JRFM
1
Journal of service theory and practice
1
Knowledge management research & practice : KMRP ; an official journal of the OR Society
1
The international journal of human resource management
1
Tourism management : research, policies, practice
1
Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas
1
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ECONIS (ZBW)
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1
How and when does job crafting contribute to franchised restaurant managers' service performance? : the moderation of headquarter control systems
Hur, Won-Moo
;
Shin, Yuhyung
;
Hwang, Hansol
- In:
Journal of service theory and practice
32
(
2022
)
3
,
pp. 378-399
Persistent link: https://www.econbiz.de/10013273024
Saved in:
2
Customer mistreatment, employee health, and job performance : cognitive rumination and social sharing as mediating mechanisms
Baranik, Lisa E.
;
Wang, Mo
;
Gong, Yaping
;
Shi, Junqi
- In:
Journal of management : JOM
43
(
2017
)
4
,
pp. 1261-1282
Persistent link: https://www.econbiz.de/10011671746
Saved in:
3
Employees' proactive customer service performance in hospitality : impacts of customer mistreatment and team performance pressure
Jiang, Jing
;
Yuan, Yuan
;
Dong, Yanan
;
Dong, Huijuan
- In:
Tourism review
78
(
2023
)
6
,
pp. 1414-1432
Persistent link: https://www.econbiz.de/10014511717
Saved in:
4
Workplace family resources and service performance : the mediating role of work engagement
Aryee, Samuel
;
Walumbwa, Fred O.
;
Gachunga, Hazel
; …
- In:
Africa journal of management
2
(
2016
)
2
,
pp. 138-165
Persistent link: https://www.econbiz.de/10011714012
Saved in:
5
Learning stocks as an organisational change mechanism : mediating the relationship between empowering leadership and employees' service performance in Taiwan's hotel industry
Wu, Chi-min
;
Chou, David C.
- In:
International journal of information systems and change …
6
(
2013
)
4
,
pp. 353-373
Persistent link: https://www.econbiz.de/10010395794
Saved in:
6
Moderating role of intrinsic motivation in managing the consequences of workplace ostracism
Singh, Lata Bajpai
- In:
Tourism review
79
(
2024
)
1
,
pp. 167-183
Persistent link: https://www.econbiz.de/10014511894
Saved in:
7
Determinants of frontline employee engagement and their influence on service performance
Chen, Shou-Wei
;
Peng, Jui-Chen
- In:
International journal of human resource management
32
(
2021
)
5
,
pp. 1062-1085
Persistent link: https://www.econbiz.de/10012483932
Saved in:
8
Linking team learning climate to service performance : the role of individual- and team-level adaptive behaviors in travel services
Peng, Jiamin
;
Xie, Lishan
;
Zhou, Lian
;
Huan, Tzung-cheng
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013271605
Saved in:
9
Job crafting and extra-role behavior : the role of work engagement and flourishing
Demerouti, Evangelia
;
Bakker, Arnold B.
;
Gevers, …
- In:
Journal of vocational behavior
91
(
2015
),
pp. 87-96
Persistent link: https://www.econbiz.de/10011433659
Saved in:
10
How job crafting relates to task performance
Weseler, Daniela
;
Niessen, Cornelia
- In:
Journal of managerial psychology
31
(
2016
)
3
,
pp. 672-685
Persistent link: https://www.econbiz.de/10011486056
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