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Salesperson resistance to change : an empirical investigation of anteceents and outcomes
Jaramillo, Fernando; Mulki, Jay P.; Onyemah, Vincent; … - In: The international journal of bank marketing : IJBM 30 (2012) 7, pp. 548-566
Persistent link: https://www.econbiz.de/10009668464
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Workplace stressors, job attitude, and job behaviors : is interpersonal conflict the missing link?
Jaramillo, Fernando; Mulki, Jay P.; Boles, James S. - In: The journal of personal selling & sales management : JPSSM 31 (2011) 3, pp. 339-356
Persistent link: https://www.econbiz.de/10009270829
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Workplace isolation, salesperson commitment, and job performance
Mulki, Jay P.; Locander, William B.; Marshall, Greg W.; … - In: The journal of personal selling & sales management : JPSSM 28 (2008) 1, pp. 67-78
Persistent link: https://www.econbiz.de/10003735639
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Customer-directed extra-role performance and emotional understanding : effects on customer conflict, felt stress, job performance and turnover intentions
Mulki, Jay P.; Wilkinson, John W. - In: Australasian marketing journal 25 (2017) 3, pp. 206-214
Persistent link: https://www.econbiz.de/10011792002
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Does customer orientation impact objective sales performance? : insights from a longitudinal model in direct selling
Jaramillo, Fernando; Grisaffe, Douglas B. - In: The journal of personal selling & sales management : JPSSM 29 (2009) 2, pp. 167-178
Persistent link: https://www.econbiz.de/10003849213
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Servant leadership, proactive work behavior, and performance overall rating : testing a multilevel model of moderated mediation
Varela, Jose A.; Bande, Belen; Río Araujo, Marisa del; … - In: Journal of business-to-business marketing 26 (2019) 2, pp. 177-195
Persistent link: https://www.econbiz.de/10012196284