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Salesperson resistance to change : an empirical investigation of anteceents and outcomes
Jaramillo, Fernando; Mulki, Jay P.; Onyemah, Vincent; … - In: The international journal of bank marketing : IJBM 30 (2012) 7, pp. 548-566
Persistent link: https://www.econbiz.de/10009668464
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Workplace stressors, job attitude, and job behaviors : is interpersonal conflict the missing link?
Jaramillo, Fernando; Mulki, Jay P.; Boles, James S. - In: The journal of personal selling & sales management : JPSSM 31 (2011) 3, pp. 339-356
Persistent link: https://www.econbiz.de/10009270829
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Workplace isolation, salesperson commitment, and job performance
Mulki, Jay P.; Locander, William B.; Marshall, Greg W.; … - In: The journal of personal selling & sales management : JPSSM 28 (2008) 1, pp. 67-78
Persistent link: https://www.econbiz.de/10003735639
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Customer-directed extra-role performance and emotional understanding : effects on customer conflict, felt stress, job performance and turnover intentions
Mulki, Jay P.; Wilkinson, John W. - In: Australasian marketing journal 25 (2017) 3, pp. 206-214
Persistent link: https://www.econbiz.de/10011792002