//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Arbeitsverhalten"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Knowledge mapping of hospitali...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Arbeitsverhalten
Consumer behaviour
25
Konsumentenverhalten
25
China
22
Hotel industry
22
Hotellerie
22
Beziehungsmarketing
17
Relationship marketing
17
Tourism
17
Tourismus
17
Holiday behaviour
15
Urlaubsverhalten
15
Arbeitszufriedenheit
14
Dienstleistungsqualität
14
Job satisfaction
14
Service quality
14
Work behaviour
14
Customer satisfaction
13
Kundenzufriedenheit
13
Gastronomie
10
Restaurant industry
10
Brand management
7
Emotion
7
Markenführung
7
Tourism marketing
7
Tourismusmarketing
7
USA
7
United States
7
Brand image
6
International tourism
6
Internationaler Tourismus
6
Markenimage
6
Tourism industry
6
Tourismuswirtschaft
6
Arbeitskräfte
5
Destination management
5
Destinationsmanagement
5
Gender
5
Human Resource Management
5
Personalmanagement
5
more ...
less ...
Online availability
All
Undetermined
10
Type of publication
All
Article
14
Type of publication (narrower categories)
All
Article in journal
14
Aufsatz in Zeitschrift
14
Language
All
English
14
Author
All
Qu, Hailin
11
Ma, Emily
6
Liu, Jing
3
Hsiao, Aaron
2
Kim, Haemi
2
Ma, Emily Jintao
2
Wang, Yao-Chin
2
Wei, Xiang
2
Auld, Chris
1
Hu, Bing
1
Kim, Misun
1
Lin, Derong
1
Luo, Zhenpeng
1
Marnburg, Einar
1
Shi, Zhao
1
Wang, Danni
1
Washburn, Isaac
1
Wilson, Marie
1
Xu, Feng Zeng
1
Xu, Shi
1
Zhang, Yun
1
more ...
less ...
Published in...
All
International journal of hospitality management
7
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Tourism management : research, policies, practice
2
The Cornell hospitality quarterly
1
Source
All
ECONIS (ZBW)
14
Showing
1
-
10
of
14
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Decisive mechanism of organizational citizenship behavior in the hotel industry : an application of economic game theory
Wei, Xiang
;
Qu, Hailin
;
Ma, Emily
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1244-1253
Persistent link: https://www.econbiz.de/10009567527
Saved in:
2
The affective and dispositional consequences of organizational citizenship behavior : a cross-cultural study
Ma, Emily
;
Qu, Hailin
;
Wilson, Marie
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
4
,
pp. 399-431
Persistent link: https://www.econbiz.de/10011494473
Saved in:
3
Social exchanges as motivators of hotel employees’ organizational citizenship behavior : the proposition and application of a new three-dimensional framework
Ma, Emily
;
Qu, Hailin
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 680-688
Persistent link: https://www.econbiz.de/10009130539
Saved in:
4
Justice perceptions and drives of hotel employee social loafing behavior
Luo, Zhenpeng
;
Qu, Hailin
;
Marnburg, Einar
- In:
International journal of hospitality management
33
(
2013
),
pp. 456-464
Persistent link: https://www.econbiz.de/10009746329
Saved in:
5
The spillover effects of management influence tactics on customer-directed outcomes
Liu, Jing
;
Qu, Hailin
- In:
Tourism management : research, policies, practice
73
(
2019
),
pp. 143-156
Persistent link: https://www.econbiz.de/10012004917
Saved in:
6
A conceptual and methodological investigation of a multilevel model of customer incivility
Liu, Jing
;
Washburn, Isaac
;
Qu, Hailin
- In:
International journal of hospitality management
79
(
2019
),
pp. 168-178
Persistent link: https://www.econbiz.de/10012013001
Saved in:
7
Conceptualization and operationalization of an altruistic and egoistic continuum of organizational citizenship behavior motivations
Ma, Emily Jintao
;
Qu, Hailin
;
Wei, Xiang
;
Hsiao, Aaron
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
5
,
pp. 740-771
Persistent link: https://www.econbiz.de/10011912335
Saved in:
8
The effects of experienced customer incivility on employees' behavior toward customers and coworkers
Kim, Haemi
;
Qu, Hailin
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 58-77
Persistent link: https://www.econbiz.de/10011997136
Saved in:
9
Exploring the moderating role of employee entitlement : insight into the social support paradox
Liu, Jing
;
Hu, Bing
;
Qu, Hailin
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
5
,
pp. 834-850
Persistent link: https://www.econbiz.de/10014633776
Saved in:
10
Reenergizing through angel customers : cross-cultural validation of customer-driven employee citizenship behavior
Ma, Emily Jintao
;
Wang, Yao-Chin
;
Qu, Hailin
- In:
The Cornell hospitality quarterly
63
(
2022
)
3
,
pp. 334-349
Persistent link: https://www.econbiz.de/10013387202
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->