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~subject:"Arbeitszufriedenheit"
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Arbeitszufriedenheit
Beziehungsmarketing
6
Relationship marketing
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Consumer behaviour
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Customer satisfaction
5
Dienstleistungsqualität
5
Konsumentenverhalten
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Kundenzufriedenheit
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Service quality
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Job satisfaction
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Brand image
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Ethnic group
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Logistics provider
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Logistikdienstleister
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Markenführung
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Briggs, Elten
4
Agnihotri, Raj
1
Daugherty, Patricia J.
1
Deretti, Sandro
1
Jaramillo, Fernando
1
Kato, Heitor T.
1
Landry, Timothy D.
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Noboa, Fabrizio
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Yang, Zhiyong
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Journal of business research : JBR
1
Journal of personal selling & sales management
1
The journal of business & industrial marketing
1
The service industries journal
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ECONIS (ZBW)
4
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1
A framework of satisfaction for continually delivered business services
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 112-122
Persistent link: https://www.econbiz.de/10011539353
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2
Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
3
Salesperson time perspectives and customer willingness to pay more : roles of intraorganizational employee navigation, customer satisfaction, and firm innovation climate
Agnihotri, Raj
;
Yang, Zhiyong
;
Briggs, Elten
- In:
Journal of personal selling & sales management
39
(
2019
)
2
,
pp. 138-158
Persistent link: https://www.econbiz.de/10012200863
Saved in:
4
Linking organizational service orientation to retailer profitability : insights from the service-profit chain
Briggs, Elten
;
Deretti, Sandro
;
Kato, Heitor T.
- In:
Journal of business research : JBR
107
(
2020
),
pp. 271-278
Persistent link: https://www.econbiz.de/10012156757
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