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A field study of customers' switching behavior for bank services
Manrai, Lalita A.; Manrai, Ajay K. - In: Journal of retailing and consumer services 14 (2007) 3, pp. 208-215
Persistent link: https://www.econbiz.de/10003458652
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Considering the continuity of payments for customers in a bank's recovery or resolution
Carter, Emma - In: Quarterly bulletin / Bank of England 52 (2012) 2, pp. 147-153
Persistent link: https://www.econbiz.de/10009728866
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A comparative study of banking services and customer satisfaction in public, private and foreign banks
Surabhi Singh; Arora, Renu - In: Challenges and trends in modern banking, (pp. 259-277). 2016
Persistent link: https://www.econbiz.de/10011516913
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Overall customer satisfaction with banking services (mobile, online, ATM, and bank teller) : comparison between the U.S. and China
Simmers, Christina S.; Rast, Rebecca; Schaefer, Allen D.; … - In: Services marketing quarterly 43 (2022) 2, pp. 226-239
Persistent link: https://www.econbiz.de/10013178036
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Strategic management of services in the Arab Gulf states : company and industry cases
Kassem, M. S. (contributor); Kassem, M. S. (contributor) - 1989
Persistent link: https://www.econbiz.de/10000422268
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On the stock return method to determining industry substructure : airline, banking, and oil industries
Cho, Seong-ho (contributor) - 2005
Persistent link: https://www.econbiz.de/10003412663
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Optimising flight connection times in airline bank structure through Simulated Annealing and Tabu Search algorithms
Çiftçi, Muharrem Enis; Özkır, Vildan - In: Journal of air transport management 87 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012291819
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On the Stock Return Method to Determining Industry Substructure : Airline, Banking, and Oil Industries
Cho, Seong-Ho - 2007
some of its limitations: lack of face validity and one year sample window. We apply the method to the airline, banking and …
Persistent link: https://www.econbiz.de/10014053093
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Strategic Management of Services in the Arab Gulf States : Company and Industry Cases
Kassem, M. Sami - 2011
Persistent link: https://www.econbiz.de/10014509666
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Marketing approach to e-distribution of modern banking products
Mihić, Svetlana; Dašić, Danijela; Supić, Dejan - In: Ekonomika : međunarodni časopis za ekonomsku teoriju … 61 (2015) 2, pp. 69-82
Persistent link: https://www.econbiz.de/10011347249