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This paper highlights and measures the quality of services provided by commercial banks in India. The perceptions of …

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Arora, Usha; Vashishat, Bhavna - In: The IUP journal of marketing management : IJMM 10 (2011) 3, pp. 56-71

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Zimmermann, Gebhard; Plate, Lars - In: Bank-Archiv : Zeitschrift für das gesamte Bank- und … 51 (2003) 9, pp. 672-679

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Hasanul Banna; Rubi Ahmad; Koh, Eric H. Y. - In: Total quality management & business excellence : an … 29 (2018) 3, pp. 287-300

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Ozili, Peterson K - 2017

via loan loss provisions is not reduced among African banks with Big 4 auditor; and (iv) bank provisioning in Africa is …

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Salem, Rami; Usman, Muhammad; Ezeani, Ernest - In: The quarterly review of economics and finance : journal … 79 (2021), pp. 345-359

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Chan, K. Hung; Jiang, Ellen Jin; Mo, Phyllis Lai Lan - In: Accounting horizons : a quarterly publication of the … 31 (2017) 4, pp. 133-153

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Kaur, Baljinder; Kaur, Rupinder; Sood, Kiran; Grima, Simon - In: Contemporary studies of risks in emerging technology, part A, (pp. 257-269). 2023

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Sutton, Maxwell - In: Bulletin / Reserve Bank of Australia (2021), pp. 65-73

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